SureStay Hotel by Best Western Lenoir City
400 Interchange Park Dr
Lenoir City, TN 37772, US
Lenoir City, TN 37772, US
SureStay Hotel by Best Western Lenoir City welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $10 per day with a USD $150 per week maximum. The number of pets allowed is 2. Pet weight limit is 80 lbs. **In common areas, pets must be on leash or in carrier.
Reserve a room
About This Property
SureStay Hotel by Best Western Lenoir City is located in Lenoir City, within 24 miles of University of Tennessee and 24 miles of University of Tennessee Neyland Stadium. With a seasonal outdoor swimming pool, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides a shared lounge and a 24-hour front desk for guests. At the hotel, each room has a desk. Guest rooms in SureStay Hotel by Best Western Lenoir City are equipped with a TV and free toiletries. Guests at the accommodation will be able to enjoy activities in and around Lenoir City, like fishing. Knoxville Convention Center is 24 miles from SureStay Hotel by Best Western Lenoir City, while Frank H. McClung Museum is 24 miles away. McGhee Tyson Airport is 26 miles from the property.
Room Types
1 King Bed - Smoking (refundable)
2 Queen Beds - Non-Smoking (refundable)
2 Queen Beds - Smoking (refundable)
1 King Bed - Non-Smoking (refundable)
Accessible 1 King Bed with Bathtub, No Smoking (refundable)
2 Queen Beds Suite - Non-Smoking (refundable)
1 King Bed Suite - Smoking (refundable)
1 King Bed Suite - Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
2:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Carpeting
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- English
- Exterior Corridor
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fishing
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Ironing Amenities
- Laundry Services
- Microwave
- Non-Smoking Rooms Available
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Toiletries Provided
- Trash Cans
- Vending Machine
- Wake Up Call
- Wheelchair Accessible
- Window
Recent Reviews
Positives:
The location was fine other than that I can’t say if I think really hard I might find something .
Negatives:
Breakfast was very limited , bathroom had sewer smell , found cockroaches in bathroom , heat system very noise , bed made creeks sounds ever time u moved , cleaning is also big issue
Review
Disappointed
Negatives:
The fact that I went on booking.com and changed my days to check in Friday n out Monday. I have the email n all n they charged me Thursday to Sunday. I need to know how to get ahold of my refund.
Review
Passable
Review
Poor
Positives:
Jacuzzi was nice
Negatives:
Did not have hot water in shower to even take a shower
Review
Disappointing
Review
Very good
Review
Superb
Positives:
I like being on the first floor and the jacuzzi tub in the room. The location was very easy to find.
Negatives:
The breakfast option was poor and the couch was horrible. You couldn't sit on it, very uncomfortable. One side looked like someone always sat there for years and won't bounce back. Need a new couch honestly.
Review
It was OK but nothing...
Review
Pleasant
Review
Exceptional
Positives:
Bed was comfortable. Fridge and microwave good
Negatives:
Door was messed up. Didn’t close properly, could see daylight through door—room number was 219. Bathroom had hair on tub and floor.
Review
Needs better maintenance/cleaning
Review
Exceptional
Positives:
Location
Negatives:
The bathroom was horrible when you flushed the toilet the tub dripped. The towels was not clean it wasn’t the best stay and the staff wasn’t friendly.
Review
I wouldn’t stay there again.
Positives:
Yes
Review
Excelente
Positives:
The staff was extremely polite and well organized. As we were going to our room housekeeping stated to let them know if we needed anything. Great location for travel ease.
Negatives:
Breakfast had little to no variety.
Review
Good
Negatives:
I got to the hotel and the owner inform me that the hot tub Jacuzzi didn’t work to use the restroom that evening. It would not flush so we went and told at front and she said she would tell the owner but it would be two hours. we waited two hours we could not use the restroom. He never showed up so we had to make three trips up there and then he tried to blame us for the toilet being stopped up when we never used it, he finally came in and stopped it about 12 o’clock at night never offered discount the lady at the front desk. We went to tell about the toilet. She was very rude and hateful. She told my grandson to go back to his room tha
Review
Horrible I’ll never stay there...
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