Homewood Suites By Hilton Memphis-Hacks Cross
3583 Hacks Cross Road
Memphis, TN 38125, US
Memphis, TN 38125, US
Pet guests are welcome at Homewood Suites By Hilton Memphis-Hacks Cross. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
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About This Property
Ideally situated in Memphis, Tennessee's Southwind Business District, this all-suite hotel offers spacious accommodations and services, such as a shuttle service within a 5 mile radius of the property. Homewood Suites by Hilton Southwind - Hacks Cross features studios and suites with full kitchens and free high-speed internet access. Guests will also appreciate the 24-hour convenience store and on-site laundry facilities. With services such as a free hot breakfast and reception on evenings Monday through Thursday, the Southwind Homewood Suites by Hilton ensures a comfortable stay. After working in the executive business center, guests can go for a swim in the pool or work out in the fitness room.
Room Types
1 King Bed Studio Suite Non-Smoking (refundable)
1 Bedroom Suite 1 King Non-Smoking (refundable)
2 Queen Mobility Hearing Accessible Tub Suite Non-Smoking (refundable)
2 King or 1 King Mobility Hearing Accessible Tub Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- BBQ Facilities
- Body Thermometer Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shops On Site
- Shuttle Service (charges May Apply)
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Ticket Services
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
Pleasant
Review
Exceptional
Review
Exceptional
Review
Good
Review
Exceptional
Positives:
Convenient location and parking facilities.
Negatives:
Housekeeping is a little lacking and furniture needs updating.
Review
Comfortable for our needs
Review
Exceptional
Positives:
Every single staff we met and interacted at the hotel made us feel at home. They were pleasant to carry a conversation with and help us with our needs during our stay. The light bulb of the floor lamp in our room was missing. The staff was so quick to fix it for us. The best part is the pool and basketball court where kids get to play together. It is close enough to places we wanted to visit, e.g., Stax MuseumGraceland, as well as to phamercy, stores, and restaurants. The choices at breakfast were fantastic, fresh with lots of varieties!!!
Negatives:
The kitchen is functioning and yet needs a bit of facelifting. The stove was rusty, but we made do. Like I mentioned, the people there will make you feel at home, so overall, we loved our stay! Thank you (Shanika). Sorry if I misspelled your name.
Review
Sweet home away from home!
Positives:
Everything exceeded my expectations
Review
Exceptional
Positives:
The only thing I liked about this hotel was the beautiful and kind hearted staff. The people were of color and it was nice seeing people that looked like me working all the positions at the hotel from management to housekeeping.
Negatives:
I didn't like anything about this hotel but the staff. The hotel was unable to accommodate an early check-in and after waiting for 2 hrs we were given a disgusting room. The room was super run down and everything was old and torn up. The couch was unraveling, the carpet was unraveling, there were cigarette burn all over the floor, the covering on the chairs was completely off. Everything looked to be 30 years old and I heard from family members all their rooms were the same. The pictures are false advertisement, it is not nice at all. It was dirty with visible fingerprints on all surfaces and crumbs across the floor. THIS HOTEL WAS BEYOND A DUMP! It was worse than a Super 8 motel and I wouldn't recommend even a dog stay there let alone another human being. I did not stay there, and the staff was nice enough to give me a refund and allow me to stay at their sister location, Hampton for a discounted rate and it was much better.
Review
Disgusting, Tore up, and Old
Positives:
The staff and breakfast was great
Negatives:
It was dirty. I had to clean at 130 I. The morning so I could go to bed
Review
It was ok
Review
Good
Review
Superb
Positives:
Pool looked well maintained. Numerous grills to use if you didn’t feel like going to dinner, which were right by the pool. The one bedroom suite has a full size refrigerator, two burner electric oven, dishwasher and sink. Great if you have kids and/or staying numerous nights. Big lobby for breakfast, which was included in the stay! Breakfast included a waffle bar, eggs, sausage, hot and an assortment of cold cereals, yogurt and assortment of bakery/breads, and of course juices and coffee
Location was about 25 mins to Beale St but not a bad drive.
Negatives:
Room I booked was not available so they gave us two rooms! I was happy about that. Unfortunately they were far from each other. We were traveling with our children and the second room was musty and smelled like weed. Thankfully, the one bedroom ended up being big enough for our family and we were comped the difference. The only complaint about the room we stayed in was there were leftovers from Olive Garden from the previous guests in the refrigerator . We did make front desk aware of above complaints.
Review
Overall, beds were comfortable, it...
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