Hotel Indigo - Memphis Downtown
22 North B.B. King Boulevard
Memphis, TN 38103, US
Memphis, TN 38103, US
Hotel Indigo - Memphis Downtown welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $75 1st pet and 25 additional pet per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 80 lbs. **In common areas, pets must be on leash or in carrier.
Reserve a room
About This Property
In a prime location in the center of Memphis, Hotel Indigo - Memphis Downtown, an IHG Hotel provides air-conditioned rooms, a seasonal outdoor swimming pool, free WiFi and a fitness center. This 4-star hotel offers a shared lounge and a 24-hour front desk. Guests can enjoy American dishes at the restaurant or have a drink at the snack bar. At the hotel, every room includes a desk and a flat-screen TV. All rooms are equipped with a private bathroom with a shower and a hairdryer. Guests at Hotel Indigo - Memphis Downtown, an IHG Hotel can enjoy an à la carte or an American breakfast. For guests' convenience, the accommodation has a business center. Popular points of interest near Hotel Indigo - Memphis Downtown, an IHG Hotel include Fire Museum of Memphis, Orpheum Theater and AutoZone Park. The nearest airport is Memphis International Airport, 10 miles from the hotel.
Room Types
1 King Bed Standard (refundable)
2 Queen Beds Standard Comm Accessible (refundable)
2 Queen Beds Standard (refundable)
Standard Room (refundable)
1 King Bed Standard Comm Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alternative Meal Arrangement
- Bar
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Game Room
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Trash Cans
- Wheelchair Accessible
- Wooden/Parqueted Flooring
Recent Reviews
Positives:
Nothing
Review
Passable
Review
Exceptional
Positives:
Rafael(front desk) was extremely helpful. Awesome customer service!
Negatives:
Parking is expensive. If you stay for 4 for days it cheaper to pay for a month.
Review
This is our second time...
Review
Very good
Positives:
I liked the music theme in the decor and the retro pieces. The classic radios are awesome! As a former DJ I really liked it.
Negatives:
Breakfast wasn’t included as it is with many other hotels we’ve stayed in.
Review
We would book again
Review
Superb
Positives:
Comfortable beds in clean room, friendly staff and convenient location to downtown Memphis.
Negatives:
Lack of breakfast, except for nearby restaurant, which had good food, but slow service.
Review
Very pleasant.
Positives:
Location. Room. Pool
Negatives:
The main gate was open. An access code would be advisable
Review
Great location for a reasonable...
Review
Very good
Positives:
The staff was amazing. So nice and helpful. It was truly a great stay.
Negatives:
Pool is small and there were not enough chairs in the sun. It's not the hotels fault but the people staying there being inconsiderate. Plus some loud unsupervised kids. I'm sure they made so much more work for the staff and that is also inconsiderate of the guests.
Review
Superb
Review
Superb
Positives:
absolutely nothing.
Negatives:
the front desk definetly has no clue how to do their job. the 2 women who checked us in clearly stated to us there is no training, new hires just get thrown out there "to figure it out on their own". the women gave us a hard time checking in, like they didn't know how to use the computer, just completely clueless overall. they charged mine and my friend's debit cards twice each for the room because they could not figure out how to charge one card for the room, and the other card for the $75 accidental fee, which we did not know about until arriving at the location. we confronted the situation at check out, with same women who checked us in the day before. the woman told me i would receive a call at 1:00pm from the mangager once they arrived and that never happened, in had to call them. about $600+ was taken from my bank account. the refund process was a complete disaster. i had to continuously call the hotel because they refused to take my calls or call me back and sort the problem out. when we finally reached someone and asked for the manager, they refused to let us speak to one. several times they said the manager was in a meeting, which cannot be true because we called every day several times a day. the manager we spoke to was a female. she is rude, unprofessional, and incapable of doing her job correctly or in a timely manner. we should not have to continuously call someone like that.
Review
Bad
Review
Passable
Positives:
breakfast was good,first day everything was good. seconde day everthing went wrong confusion,cold food,bad staffing problems,poor management overall, no one really cared everyone was pissed or somthing. I would have taken another option and would have done so the next day.
Negatives:
coffee table not maintained.
Review
vert good, felt security measures...
Review
Good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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