Sonesta Simply Suites Memphis East Poplar Pike
6141 Old Poplar Pike
Memphis, TN 38119, US
Memphis, TN 38119, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
Reserve a room
About This Property
Located on a main thoroughfare 11 mi from downtown, Sonesta ES Suites Memphis features a gym. Rooms include a kitchen area with refrigerator and stove. Breakfast items include a muffin or Danish, granola bar, whole piece of fruit and a bottle of water. A coffee station is also available in the morning. All guest rooms have a cable TV and free Wi-Fi access. A tea/coffee maker allows guests to enjoy a hot drink in the room. Also available are a hair dryer, iron and ironing board. Guests can make use of a fresh grocery delivery service. The property also features a barbecue facility. Memphis Sonesta ES Suites is 9.9 mi from Elvis Presley’s Graceland and 12 miles from Memphis International Airport. The University of Memphis is just 12 mi away.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio Suite - King (refundable)
![Studio Suite - King](https://q-xx.bstatic.com/xdata/images/hotel/max500/538846007.jpg?k=d01dee17553e0ff4b5e7a7bfc45ba0800c8a044ba32da81803200a28bebfa983&o=)
Studio Suite - Queen (refundable)
![Studio Suite - Queen](https://q-xx.bstatic.com/xdata/images/hotel/max500/538846007.jpg?k=d01dee17553e0ff4b5e7a7bfc45ba0800c8a044ba32da81803200a28bebfa983&o=)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Balcony/terrace
- Bathtub
- Blackout Curtains
- CCTV Security In Common Areas
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Clothes Dryer
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Separate Dining Area
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Vending Machine
- Washing Machine
- Wheelchair Accessible
Recent Reviews
Positives:
No breakfast offered
Negatives:
The hotel room was disgusting, stained carpet throughout the room, the ceiling was falling apart in the bathroom above the tub. There were dead roaches underneath the kitchen sink and overall the room was awful and the staff was not helpful I complained to the front desk and they offered was someone to come and re-clean the room. There is no Gym there and the laundry does not work there. Overall I would say do not stay there, this use to be a really nice hotel but now it’s not worth the money.
Review
Hotel rooms are disgusting and...
Positives:
I used to love this property! Until they put me in a room that wasn’t good! Instead of moving me they had me check out at 8pm! I am pregnant and live 2 1/2 hours away. I have a 3 year old daughter with me as well.
Negatives:
I used to love this property! Until they put me in a room that wasn’t good! Instead of moving me they had me check out at 8pm! I am pregnant and live 2 1/2 hours away. I have a 3 year old daughter with me as well.
Review
Will never book again!
Positives:
Facility is attractive and suite was nice and roomy.. Bed was comfortable.
Negatives:
Should have been cleaner. Air intake was coated with grime. Toilet tissue holder was broken and appeared that last resident had placed it on the back of toilet (?). AC seemed to shut down in the night.
Review
Should have been better
Positives:
The hotel was in the needed location.
Negatives:
Upon arrival, I learned the room I booked that the carpet was flooded/wet and the drying machine was still in the room. I was offered another room, but the room was not so clean. There was stains on the carpet, the countertops were dirty, curtains were dusty, the air vents were dirty. There was hair in the tub. The size of the room was great, but overall the stay was disappointing.
Review
Disappointing
Positives:
NOTHING!
Negatives:
The roaches. The blood stains. The dirty refrigerate. The funky room. The broken doors. The towels with hair in them. Did I mention THE ROACHES! This was the worst place I have ever stayed in. They have you sign a contract before you get to your room that says you can't get a refund. I entered the room and turned around to go to Walmart so my child and I could get through the weekend. After I left, it was cleaner than it probably had ever been. The pictures must be from when they first opened because it isn't like that now. @booking.com, you really need to remove this roach "hoe"tel from your site. You will lose customers.
Review
DON'T STAY THERE!
Review
Exceptional
Review
Exceptional
Review
Bad
Positives:
n/a
Negatives:
When I arrived, I was told they were at capacity, & I was turned away
Review
Nonexistent
Positives:
The general manager tried to make up for the fact that my reservation was cancelled/lost/not found, or whatever by giving us a night's stay free.
Negatives:
After traveling 800+ miles with two hungry kids we landed at 10:30pm on Saturday, 6/15. Nobody was at the front desk so I called the after hours check in number. Once an employee arrived, he told me my reservation I made on 6/2 had been canceled due to an inactive credit card; the same card I used to reserve room in two other cities and the rental car. I was told I needed to contact Booking.com, and email was sent to me that day while we were on the road. The email actually arrived 20 minutes AFTER we left to go to Embassy Suites for the night. Not sure if it was Booking.com or Sonesta Simply Suites' fault (both blamed one another). The next day the general manager agreed give us the next night free - a nice gesture. When we left we forgot my daughter's dresses in a garment bag in the closet. We didn't realize until we were in San Antonio, Texas for her fiancée's graduation from USAF BMT at Lacklland Air Force Base. While it was too late to retrieve her dresses for any of our events we tried to reach Sonesta to arrange a Fedex, or some way to get them home. I was regularly told to call back the next day because whomever answered could not understand English. When I finally got somebody who did, she said anything that is not an electronic device is thrown in the garbage. How very considerate! As a 30 year veteran of the hospitality industry I always said if somebody likes our service they might tell 2 or 3 people.....if they are unhappy with our service they will probably tell 10-20. In my case, I will share this with any and all people I know who travel
Review
I have a bad taste...
Positives:
Location ok. Breakfast didn't try
Negatives:
Room was dirty. Very worn furniture
Review
Wouldn't stay again.
Review
It was good
Review
Bad
Positives:
Staff was very helpful n nice!
Review
Exceptional
Review
Good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
Explore Memphis
#jointheroadtrip
WHY BOOK WITH US?
We Give Back! Your hotel booking directly supports pets in need through our PAWS animal welfare initiative.
Pet Perks! When you book with TripsWithPets, your furkid gets a complimentary perk. Because every pet deserves a treat!
We Care! Get personalized assistance finding a hotel that checks all the boxes -- from real people in the USA.
$