Conrad By Hilton Nashville
1620 West End Avenue
Nashville, TN 37203, US
Nashville, TN 37203, US
About This Property
Conrad Nashville features an outdoor swimming pool, fitness center, a garden and terrace in Nashville. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property provides an ATM, a business center and currency exchange for guests. Guests at the hotel can enjoy an à la carte or an American breakfast. Popular points of interest near Conrad Nashville include Vanderbilt University, Bridgestone Arena and Ryman Auditorium. The nearest airport is Nashville International Airport, 6.2 miles from the accommodation.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Alternative Meal Arrangement
- Babysitting/Child Services
- Balcony/terrace
- Bar
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Wi-Fi
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Indoor Pool
- Ironing Amenities
- Kid-friendly Dinning
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Private Check-in/check-out
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Deposit Box
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Staff Trained In Safety Protocol
- Valet Parking (charges May Apply)
- Wheelchair Accessible
Recent Reviews
Positives:
We loved the location and view from our room.
Negatives:
Gosh there were a couple of items;
Room service food came up cold.
A manager, Maryellen and her assistant left several voice messages during the day stating my check out time had passed Sun 6/30. However we had planned to go to Nascar race at the Superspeedway track in Murfreesboro all day so I specifically booked for check out and our flight out for Monday 7/1. Upon leaving that day said goodbye to the front desk mentioning this as well which think helped all our personal effects to remain in the room.
Arriving exhausted after the race we land at the front deck to meet Maryellen face to face which she promptly mentioned in particular, doesn't like 3rd party vendors like bookings.com because of some office nuisance, which hardly seemed to be my problem.
Moreover, she was showing me charges for another rooms pool bar charge when we were out all day early morning at the Nascar race and back to our room late.
Maryellen then made me pay for another night for our room because it didn't show check out for us Monday, her side showed Sunday.
Mind you, it was near 100 degrees out in the sun and flash rain storm for an hour for over 10 hours that day to want to come back to the room to shower, eat, and sleep.
It was unfortunate to be treated the way we were by Maryellen who scooted us off with a kind escort so tall and handsome, calmly to guide us through the hiccup.
Customer service and just being heard as a customer was not exercised that last evening of our 1st couples trip together to Nashville.
Review
Unfortunate service, what now?
Review
Exceptional
Positives:
Excellent. Very high quality in all regards. Best French toast I’ve ever had in the restaurant. Açaí bowl was excellent as well.
Negatives:
No parking. Valet only
Review
Simply elegant and excellent.
Positives:
The staff were very friendly and helpful & we liked that we were within walking distance of restaurants & grocery store
Negatives:
There was much noise at night. We were disturbed by music from another room & woken up whenever the air conditioning turned on.
Review
Great staff, but unable to...
Positives:
Beautiful. Nice bar and restaurant.
Negatives:
A little far from center of town. Expensive parking.
Review
Very good
Positives:
Location, staff, amenities, quality
... everything
Negatives:
Nothing. I had stayed at Conrad in Indianapolis and was really looking forward to the large bathtub and shower. I was very happy with Nashville Conrad, so no worries!
Review
Work and Music
Positives:
Bathroom was nice
Negatives:
Poor room service process
In room dining was poor
Review
Average at best, will not...
Positives:
The lobby is beautiful, the restaurant is great.. ❤️
Negatives:
The room is very comfortable, very clean and a wonderful bathroom ❤️
Review
Wonderful experience.. looking forward for...
Review
Very good
Positives:
Almost everything
Negatives:
Front desk need training. Not great at sorting problems. Need to be more smiley and accommodating when sorting issues. Own the problem don’t pass it back to the customer
Review
Loved it
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
The professionalism of the staff, the cleanness of the facilities, and the view
Review
Excellent
Review
Very good
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