Hilton Garden Inn Dallas/Allen

Negatives: nothing I can think of

Negatives: Expensive breakfast

Negatives: The cracked ceiling, half the jets didn’t work on the jacuzzi

Negatives: They only do room cleaning and trash pickup every other day

Negatives: A/C didn't work in my room.

Negatives: Lots of questions Just to connect to WiFi & consent. Not necessary just for a wifi

Negatives: Nothing

Negatives: Room was not turned or cleaned throughout my stay - even when I called for service

Negatives: Everything about this hotel is not worth their price. The A/C does not work in the lobby, they had live crickets hopping around in their "store" area where there is food available, two days in a row without warning, they had no water from 9am-5pm. They had no housekeeping services, and when I finally saw them, they did not have any towels or toilet paper to give me when I requested it. All the hallways in the hotel have little to no A/C. Only 1 elevator was working. The worst thing was that they have an outdoor pool and the water is disgusting, hindering on having a bacterial infection if you planned to swim in there. The water was cloudy and algae ridden. There was old bandaids and other garbage floating at the bottom of the pool.

Negatives: This is probably the worst hotel stay I've been to. The lobby and other hallways have no working A/C so it's hot and humid with construction fans throughout the areas. There are dead and live crickets everywhere, including in their pantry food area where you can buy items. The pool is very dirty with cloudy water, algae on the pool surfaces and garbage such as bandaids floating at the bottom of the pool. Someone could get an infection for the uncleanliness of the pool water. There is no housekeeping services, and when you do see them, they refuse to give you towels or toilet paper, and still don’t clean your room. Lastly, without 24h warning, they slipped in a note under the door in the early morning of the same day stating that there would be no water in the entire hotel from 9am-2pm, which I found from a coworker that it was the second day in a row. When asked what they could do to make our stay better, I suggested free breakfast. They did not reply or offer anything but free bottled water. Only one elevator works and takes forever. Safe to say, save your money and stay somewhere else...