Loews Arlington Hotel

Negatives: when we used parking garage and exited to hotel, it was hard to find the front desk to check in

Negatives: Nothing

Negatives: Have no option of included breakfast.

Negatives: The behavior I endured at this hotel is beyond unacceptable—it’s criminal. Todd Sipes, the overnight manager, and Paul, the overnight security officer, did not just provide bad service; they attacked, harassed, and discriminated against me in ways that should send shockwaves through any company claiming to care about its guests. Their actions were not just an oversight—they were intentional, aggressive, and malicious. Todd Sipes and Paul acted with unchecked impunity, violating the law and showing complete disregard for the rights of their guests. They clearly felt empowered to discriminate against individuals with disabilities and to bully LGBTQ+ members without fear of reprisal. It was not merely a failure of service; it was a targeted, vile act of hatred and abuse of authority. The fact that these individuals are still employed by this hotel speaks volumes about the institution’s complicity in allowing such toxic, illegal behavior to persist. Their treatment of me is a reflection of a deeper rot within the system—systemic bullying and discrimination that is not only tolerated but seemingly encouraged. By allowing employees like Todd Sipes and Paul to act without consequence, this establishment is actively endorsing the mistreatment of marginalized groups. This wasn’t a lapse in judgment—it was an orchestrated act of bigotry. Todd Sipes and Paul’s actions are a direct violation of civil rights laws that protect individuals with disabilities and LGBTQ+ people from discrimination, harassment, and abuse. They abused their positions of power to intimidate, threaten, and humiliate me in ways that are not only unethical but illegal. This hotel is harboring lawbreakers, and unless immediate, public, and aggressive actions are taken, it will continue to serve as a safe haven for individuals like Todd Sipes and Paul who prey on vulnerable guests. This situation demands more than a mere apology or vague promise of “training” or “investigation.”

Negatives: Because of the size of the property I felt like small things were missed. The text service is nice in theory but nothing I requested was available everytime I asked. I couldn’t get basic over the counter things that even the smaller less fancier and less expensive hotels always have on hand. I requested a late check out but was unable to get it due to what the hotel had going on. Then lastly I request washcloths be bought to the room which we never got. Again these are just comments on my experience not bad

Negatives: Maintenance had to come and fix my air conditioner in the room. It was staying 76 degrees the first day of my stay.

Negatives: We liked everything.

Negatives: I was charged about $85.00 from the lobby bar that I did not make. I've called corporate and they said it would take 48 hours to correct and 3 days later no reversal.

Negatives: Valet was a joke

Negatives: Everything was Perfect.