Embassy Suites by Hilton Austin Arboretum
9505 Stonelake Blvd
Austin, TX 78759, US
Austin, TX 78759, US
Embassy Suites by Hilton Austin Arboretum welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Book Now from $164/night
About This Property
Boasting modern amenities along with spacious accommodations, this all-suite hotel is located within walking distance to a variety of shopping centers and is only a short drive from Austin city center. Only steps from the Austin-Arboretum Embassy Suites by Hilton Austin-Arboretum are the shops and restaurants of Domain Mall. The recreational activities of Lake Travis, University of Texas, numerous museums, mansions and entertainment options are also located nearby. The spacious guestrooms at the Austin-Arboretum Embassy Suites are furnished with all the latest technologies, including flat-screen TVs, microwaves and refrigerators. Guests at the hotel can also enjoy a free cooked-to-order breakfast and a complimentary evening reception.
Room Types
1 King Bed Non-Smoking (refundable)
1 King Suite Accessible Tub Non-Smoking (refundable)
1 King Premium Mobility/Hearing Accessible 3X3 (refundable)
1 King Pure Allergy Suite (refundable)
2 Double Beds Non-Smoking (refundable)
1 King Suite Premium Room Non-Smoking (refundable)
1 King 1 Bedroom Corner Suite (refundable)
2 Double Suite Premium Room Non-Smoking (refundable)
2 Double Corner Suite Accessible Tub (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Balcony/terrace
- Bar
- Body Thermometer Available
- Bowling
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Invoices
- Ironing Amenities
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Temperature Check For Guests And Staff
- Tennis Court & Equipment
- Wheelchair Accessible
Recent Reviews
Positives:
Room size, clean, water pressure in shower
Negatives:
1 elevator was operating, Air Conditioning not working in atrium/lobby
Review
Had to use the stairs to get up and down from room. Only 1 of 2 elevators operating. And the one that was working you ha
Positives:
It was great once it was finally prepared. The omelet line needs a way to speed up production. Manager is very nice but working with a bad situation.
Negatives:
The elevators did not work. I am 74 years old and it was a disaster to have to walk up and down 8 flights of stairs to my room each time I went downstairs (2 flights per floor). Carrying all my baggage down the stairs at check out was enough to make me decide to never stay at Embassy again. They had no one to help me down the flights of stairs with my baggage. I tried to use the Service elevator but it never came and so I had to make multiple trips DOWN the stairs UP the stairs DOWN the stairs UP the stairs. Exhausting. I was sweating like crazy by the time I was finally loaded into my vehicle to make the 4 hour drive back home. Ugggg. The front desk was fully aware on Thursday that the elevators were out but did nothing to get them fixed by the time I checked out on Sunday. Also, Saturday night, a large number of young girls checked into Embassy. It was after midnight before they stopped screaming at each other down the enclosed stairs/hallways. The front desk refused to do anything about the girls.
Review
Great location. Elevators were a disaster! Food was slow at breakfast. Extremely noisy with girls
Review
Very good
Positives:
The staff was fantastic. Breakfast was tasty. I loved the pet park in the front.
Negatives:
The elevators were both broken. We had to use the freight elevator. Our room restroom sink was not draining properly, the bedroom window lock was broken (safety issue), and the room did not have an iron or iron board and hair dryer. The shower walls had mold on them.
Review
Will not return to this location due to facilities...not the staff.
Positives:
Check in was wonderful and was front desk staff in general. Bed linens were soft and very clean and mattress was very comfortable...but the pillows were flat as a pancake and terribly uncomfortable.
Negatives:
Only had one working elevator, which made trips back and forth to our room complicated and long especially on a busy weekend day. Breakfast was delicious as always, but they should have had two cooks working on the omelet and full serve station on a Saturday. It was a cluster and the wait for food was extensive. Our room was VERY tired and disappointing. Carpet was damp and just didn't feel clean. Walls stained. Baseboards dusty. Cabinet door hanging/broken on coffee bar area in room. Smelled musky and just not fresh like a hotel room should smell. I forgot my slippers and hated walking barefoot on the carpet. Bed linens were soft and very clean and mattress was very comfortable...but the pillows were flat as a pancake and terribly uncomfortable. Very mixed feelings about my stay this time. I am used to the Embassy Suites doing so much better. Oh and now y'all are going to start charging for parking sometime soon...seriously?! You are not even near the city center and paid parking in Austin is such a nuisance and unappealing. I would have more respect for y'all if you would just raise your room rates and leave the parking free. It's not even a crowded parking lot. Come on....
Review
I am used to the Embassy Suites doing so much better. Your rooms need makeovers badly.
Review
Very good
Positives:
It's alwsy the best value for us. Great breakfast options. Friendly staff.
Negatives:
Both elevators were out.
Review
Very good. We'll be back!
Positives:
Breakfast was good.
Negatives:
Elevator got stuck. Hot tub had what felt like broken cement pieces in bottom. Ac in room didn't work.
Review
Poor
Positives:
Atrium, omelet station at breakfast.
Negatives:
Lumpy cheap pillows. Elevators not working so had to use service elevator- ok except very dirty. Tired rooms - mold on ceiling above shower, dinged furniture, hole in carpet, damaged wallpaper. Receptionist did not explain $50 reserve on credit card so I had to go back to desk after checking in thinking I had been overcharged for the room. Overall just felt everything was less than expectedand paid for. The rooms need better maintenance or remodeling.
Review
Disappointing.
Positives:
N/A
Negatives:
The hotel had no AC anywhere and no one was told anything until we called down to ask why the windows in our room were opened all the way. 4th floor with the windows open felt like safty issue as well. Nothing was offered to keep us from leaving. We left.
Positives:
Complimentary drinks are nice
Negatives:
Had a leak on floor and asked if I wanted a fan I spent almost 500 dollars if I wanted a fan I wouldve stayed home . Wet carpet equals mold and a lot other nasty things . Had to jump over wet spot . Coffee pot didnt work . Just a big disappointment from one of my favorite places to stay . Dont know if Ill be back
Review
Birthday celebration let down
Positives:
The AC was broken. There was no hot water one day. One of the two elevators was broken
Negatives:
See above
Review
Exceptional
Review
Very good
Positives:
I checked in, went to room & realized it was a double not the king I had requested. A/C did not work so I thought it was as because I figured since it wasnt in when we checked in at 6pm it would take time time to cool. Woke up around 3am to call front desk to report it. Clerk wanted us to go to desk to get a new room, leave our stuff in original room and sleep in new room. We were too tired to go back down an elevator that hardly worked. At checkout we reported it to the gentleman at desk and he stated he was sorry that he would credit my Hilton Rewards with 5,000 points (which never happened).
Negatives:
Service. I felt like once they got our money they didnt care about our A/C not working.
Review
Very disappointed in Embassy Suites due to A/C didnt work!
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