Hilton Garden Inn Austin Downtown/Convention Center

500 North Ih-35
Austin, TX 78701, US
7.1 Rating | 3.5-Star Hotel |
Hilton Garden Inn Austin Downtown/Convention Center welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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Amenities

About This Property

Discover the attractions, entertainment and activities of Austin city center at this conveniently placed hotel, offering modern in-room amenities, including wireless internet along with on-site dining options. All of the rooms feature a flat-screen TV, refrigerator, microwave and desk. Experience the restaurants and nightclubs of Sixth Street, visit the Capitol building, or spend the day at one of Austin's many museums, all within walking distance of the Hilton Garden Inn Austin Downtown. A variety of recreational activities can also be found at the nearby Town Lake Hike and Bike Trail. Begin the morning at Hilton Garden Inn Austin Downtown Convention Center with a workout in the state-of-the-art fitness center or with a meal from the on-site restaurant. Relax in the European-style wading pool, complete with a waterfall, or listen to music on in-room MP3 compatible radios.

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Check in / Check out

Check in time: 3:00PM
Check out time: 12:00PM

Features and Amenities

  • 24-Hour Front Desk
  • Air Conditioning
  • Air Conditioning In Public Area
  • Airport Shuttle (charges May Apply)
  • Allergy-free Rooms Available
  • Bar
  • Body Thermometer Available
  • Bowling
  • Cashless Payment Available
  • Cleaning Products Available
  • Coffee Shop
  • Contactless Check-in/out
  • Convenience Store
  • Daily Disinfection
  • Daily Housekeeping
  • Designated Smoking Area
  • Desk/workspace Available
  • Elevator
  • English
  • Express Check-In/Check-Out
  • Facilities For Disabled Guests Available
  • Family Rooms
  • Fire Extinguishers
  • First Aid Kit Available
  • Fitness Center
  • Food Delivery
  • Free Face Masks
  • Free Wi-Fi
  • Game Room
  • Guests Can Opt-out Of Daily Cleaning Service
  • Hand Sanitizer In Guest Accommodation And Key Areas
  • Heating In Public Area
  • Hygiene Certification
  • Individually-wrapped Food Options
  • Invoices
  • Ironing Amenities
  • Kitchen
  • Kitchenware
  • Laundry Services
  • Luggage Storage & Lockers
  • Meeting/Banquet Facilities
  • Non-Smoking Rooms Available
  • Non-smoking Property
  • Outdoor Pool
  • Parking Available
  • Parking Available (charges May Apply)
  • Pets Allowed (charges May Apply)
  • Physical/social Distancing Guidelines
  • Protective Screen Or Physical Barriers In Appropriate Areas
  • Restaurant(s)
  • Room Towels Provided
  • Safety Deposit Box
  • Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
  • Smoke Alarms
  • Staff Follow All Safety Protocols As Directed By Local Authorities
  • Staff Trained In Safety Protocol
  • Sterilizing Equipment
  • Telephone
  • Temperature Check For Guests And Staff
  • Tennis Court & Equipment
  • Valet Parking (charges May Apply)
  • Wheelchair Accessible

Recent Reviews

Verified Hotel Guest April 22, 2024
Positives: The location and the staff were very friendly
Negatives: Not really other than it being a little pricey but it was with the money
Helen Solo Traveler November 23, 2023
Positives: Clean rooms
Negatives: The interior rooms are a joke. No natural light!!! The pool was small and dirty and in view of the lobby.
Review
Pleasant
Jackie November 22, 2023
Positives: They charged a fee of $350+tax for smoking in the room. None of my group smoke or vape, management will not listen to my issue
Negatives: The scam or bogus fee for smoking in the room when we did not and they will not listen to my concerns/issues
Review
Watch out for price/fee scamming
Fred November 22, 2023
Positives: Good location relative to entertainment and sightseeing.
Negatives: A bit of a homeless issue in the 6th Street side, but we ended up using 5th Street to enter and exit the hotel.
Wanda Family with Young Children November 21, 2023
Positives: Convenient
Negatives: No breakfast
Review
Good
Frank Business Traveler November 10, 2023
Positives: Good Location, next so sixth street and plenty of food options
Negatives: Expensive, staff not always helpful
Review
liked Austin, hotel leaves room for improvement
Andres Traveling as Couple November 7, 2023
Review
Perfect
Cathy October 31, 2023
Positives: Very central, not too hard to find off the motorway and parking staff were amazing! Water was available to fill drink bottle.
Negatives: Front foyer was muddled and lacked inviting vibe. Staff didnt offer any help or advice. Exit door straight onto street by the pool wasnt clearly signed as I went out by mistake.
Review
Comfortable stay and Austin nightlife was very close by and interesting experience.
Arnon Business Traveler October 30, 2023
Positives: short walk to the convention center area
Negatives: Bathroom (shower and sink seems clogged or not easy for water to drain quickly). Quality of air inside: there was a purifier and as I turned it off I could understand why there was one there
Coley October 29, 2023
Negatives: The Wi-Fi went out for the whole night and called the front desk and the man at front desk just said no tv and hangs up. Ask for more pillows and the front desk said ok and no one brought pillows to us. All of homeless people around the hotel and smells like pee.
Review
Nothing I really like about the hotel
Shannon October 20, 2023
Review
Exceptional
Uttecht Family with Young Children October 12, 2023
Positives: Location
Negatives: No hot tub
Review
Very good
Dalton Business Traveler October 3, 2023
Positives: People were really nice!
Negatives: You charged my card $150 for "incidentals" but then charged extra for a "Hot" breakfast separately. Also I originally ordered a continental breakfast but did not understand that there was a "Continental Breakfast Buffet" and a "Hot Breakfast Buffet" like anyone is going to realize the difference. (There are a ton of Motel 6's that have both hot and cold stuff for NO extra free). Basically I got charged twice for breakfast, and I have yet to have my "incidentals" charge returned.
Review
Really get irritated about the corporation micro charging when ever they can.
Shane Business Traveler September 27, 2023
Negatives: The power went out in my room within 30 minutes of check in. No ac or power after working all day in 101 f temps. When I got back from work later that night power and ac still werent working. I had to change rooms at 2 am. Power worked. Ac weak.
Jeff Group Traveler September 19, 2023
Positives: Great location.
Negatives: Valet parking only and expensive to do that.
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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