Home2 Suites By Hilton Austin/Cedar Park
14022 Us Highway 183
Austin, TX 78717, US
Austin, TX 78717, US
The pet fee is $25 per day (non-refundable), with a max. fee of $125 per stay. Dogs and cats are allowed, and guests may bring up to 2 pets with them that are 75 lbs. or less. There are no breed restrictions.
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About This Property
This contemporary all-suite hotel is located just 18 miles from The University of Texas. It features a complimentary breakfast and rooms with free Wi-Fi access. Each suite at Home2 Suites by Hilton Austin/Cedar Park has a full kitchen with a microwave, refrigerator, and dishwasher. A seating area with a sofa bed and a 42-inch flat-screen TV provides a space for guests to relax after a day of business or sightseeing. A work station and an iPod dock are also featured in each suite. Guests can browse online, print documents, and make copies in the on-site business center. A combined fitness and laundry center makes it convenient to get in a workout while washing clothes. Home2 Suites Austin also has an outdoor saline pool and a relaxing whirlpool. The Sixth Street entertainment district is within 25 minutes’ drive.
Pet Amenities
Pet amenities include a pet walking area.
Room Types
1 Queen Studio Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Body Thermometer Available
- Cleaning Products Available
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Grocery Delivery
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Deposit Box
- Shared Kitchen
- Shuttle Service (charges May Apply)
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
It is located near by many stores and restaurants. The room is big enough for two. Simple kitchen is also a plus.
Negatives:
No one cleaned our room for 4 nights. We did request for cleaning but no one showed up before we check out.
Review
Good location in the north...
Review
Superb
Review
Good
Negatives:
The room was terrible. The bed was uncomfortable.sink was not properly cleaned. Housekeeping refused to clean my room after they came by on the second day of my stay, and I politely asked to give me 30 mins to vacate my room. The next day, I also left a message at the front desk. I was there for four nights and my room was not cleaned.in the whole 4 nights. This will definitely be my last stay at any Home 2Suites. Very very disappointing stay. Not to mention their mediocre breakfast menu. Basic eggs are not even present on the menu....Noisy air-conditioning in the room... The list goes on and on.....
Review
Horrible experience!!!
Review
Superb
Review
Exceptional
Positives:
Everything
Negatives:
Weather
Review
Exceptional
Positives:
Location
Negatives:
It was fine
Review
The check in and check...
Positives:
This was my first time staying in a Home2 Suites and it was absolutely wonderful! The sheets are the softest I've ever slept on! I have a really hard time sleeping in a bed that is not my own, but not here, I slept so peacefully and comfortably! I will definitely look for this hotel when I travel from now on!
Negatives:
I liked everything about my stay!
Review
A great place to stay!
Positives:
Very clean and nice staff
Review
Exceptional
Positives:
Plenty of parking
Review
Decent place to stay. Breakfast...
Positives:
It was clean.
Negatives:
Uncomfortable beds, loud air conditioning and refrigerator. We barely slept. One of the queen beds was a pull out couch with a very thin mattress. Old carpet. Small bathroom. It worked in a pinch but even at the budget price point we have no plans to return.
Review
Only Stay in a Pinch
Positives:
Nothing left right after check in
Negatives:
Everything
Review
Bad
Positives:
nothing
Negatives:
I did not enjoy the time that I spent in this hotel for many reasons.
The front desk is not qualified to deal with customers. As soon as arrived when we checked in(which took very long) I was surprised to know that there was a pet fee and she told us that the pet fee was $75 for the whole stay, so I agreed and gave her my card, I got a notification saying that the bank took $150. Then I asked her why did she take this amount of money she changed what she said and told me that it was per night, She didn’t even apologize. The same day I called booking so they can deal with them, the front desk lied to booking and said that this was their policy and that they charge by the night. So I checked their policy and it said that they charge $75 for the whole stay and I will post a photos. Even though I finished paying for the reservation online way before I came into the hotel.
I spent more than 30 minutes to finish checking in. And after all this time when I finally received my key for the room. The room was not cleaned and was not prepared. And after I changed the room, the bathroom in the new room did not lock.
The next day me and family used up all the towels and the room got dirty. We called up the front desk for room service and asked for new towels and that our room gets cleaned, The lady at the front desk asked me what is the last name for the person who owns the room, which is very abnormal because this has never happened to me in any hotel, I told her my last name and then she told me that we do not have any towels and that room service comes every 3 days.
I am directing this message to Hilton, that I will not go there again because of this horrible stay.
I do not suggest for anyone to come to this hotel
Review
I had a bad trip...
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