Crowne Plaza Hotel Dallas Downtown

1015 Elm Street
Dallas, TX 75202, US

6.3 Rating | 3.5-Star Hotel |

Crowne Plaza Hotel Dallas Downtown welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $40 per pet, per night. Pet deposit of USD $40 per stay. The number of pets allowed is 2. Pet weight limit is 30 lbs. *Dogs and cats are welcome. Pets may be left unattended in room. Dog potty area on property.

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About This Property

Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Hotel Dallas Downtown, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.

Room Types

1 King 1 Double Premium (refundable)

1 King 1 Double Premium - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$149.00

nightly

$1,102.56 total

for INF rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Monday, Sep 9th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Monday, Sep 9th, 2024 at midnight and Wednesday, Sep 11th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Wednesday, Sep 11th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Sep 11, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 2 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,102.56 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in.

1 King 1 Double Standard Mobility Accessible (refundable)

1 King 1 Double Standard Mobility Accessible - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$154.00

nightly

$1,137.18 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,137.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

2 Queen Premium City View (refundable)

2 Queen Premium City View - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$193.67

nightly

$1,411.98 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,411.98 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

2 Queen Premium (refundable)

2 Queen Premium - Free WIFI and Fridge.
Sleeps up to 4
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$208.50

nightly

$1,655.34 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,655.34 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$254.00

nightly

$1,829.94 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,829.94 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

1 King Premium Balcony (refundable)

1 King Premium Balcony - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$289.83

nightly

$2,078.16 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,078.16 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

1 King Junior Suite (refundable)

1 King Junior Suite - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 per pet, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$379.83

nightly

$2,701.62 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,701.62 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 12:00PM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Air Conditioning
Air Conditioning In Public Area
Alternative Meal Arrangement
Balcony/terrace
Bar
Body Thermometer Available
CCTV Security In Common Areas
Car Rental Available
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Complimentary Drinking Water
Concierge Services
Contactless Check-in/out
Convenience Store
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Doorman
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fire Extinguishers
First Aid Kit Available
Fitness Center
Free Face Masks
Free Wi-Fi
Gift/souvenir Shop
Golf Course
Grocery Delivery
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Heating In Public Area
Hygiene Certification
Indoor Pool
Invoices
Ironing Amenities
Kid-friendly Dinning
Kitchenware
Laundry Services
Luggage Storage & Lockers
Meeting/Banquet Facilities
Nightclub/DJ
Non-Smoking Rooms Available
Non-smoking Property
Off-Site Parking
On-site Parking
Outdoor Pool
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Pool With View
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Restaurant(s)
Room Service
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Shops On Site
Smoke Alarms
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Taxi Service
Telephone
Temperature Check For Guests And Staff
Tour Services
Valet Parking (charges May Apply)
Vending Machine
Wheelchair Accessible

Recent Reviews

Victor family with young children September 1, 2024

Negatives: No ice-maker available in my floor. Went to bar area to find some and charge me $5. Unacceptable.

Review

Very good

Wingate review category business travellers August 28, 2024

Negatives: Staff was alright, location wasn’t good, only one elevator worked, room was small, sketchy place.

Review

Did not feel safe or...

Griffin young couple August 26, 2024

Positives: Location

Negatives: A little small & cramped.

Review

Very good

Graciela young couple August 25, 2024

Review

Passable

Ronald family with young children August 24, 2024

Positives: Good location: highway access, major attractions walking distance

Negatives: Slow drainage in the bathroom. No microwave

Review

Short three night vacation stay;...

Torres young couple August 19, 2024

Review

Superb

Sebastien family with young children August 18, 2024

Negatives: reservation for 4 adults and only 2 breakfasts even though all 4 were included in the reservation

Review

Disappointing

Tom young couple August 17, 2024

Positives: Location

Negatives: Room temperature was not cool

Review

Good value

Jennifer young couple August 12, 2024

Positives: I usually always stay here but on Saturday I walked into my room and the floor was all wet dirty towels everywhere I had to clean the mess and sleep in a room with wet carpet which the room smelled like mildew I went downstairs to the lobby they said I had to stay in that room since “they didn’t have any more rooms of equal value” I stayed in room 1426

Negatives: I didn’t like how my room was not suitable to stay in but I still had to stay because they didn’t have another room of equal value

Review

Will not be staying here...

Kimlicko family with young children August 12, 2024

Positives: The room the breakfast was amazing

Review

Exceptional

Michelle young couple August 11, 2024

Positives: The beds were so comfortable. Gabriel, at the front desk, provided us with amazing customer service. Would recommend if you are wanting to stay downtown.

Review

Exceptional

Chelsea young couple August 5, 2024

Review

Exceptional

Brandy with friends August 5, 2024

Positives: Location

Negatives: The bed was damaged. My friend hurt herself on the box spring part and it slit her foot

Review

It was ok

Gloria family with young children August 1, 2024

Positives: We didn't eat at the hotel. The lobby was nice and clean.

Negatives: There could be better up keep. There was old food left in our refrigerator. A Dead bug on the bathroom floor. Hair on the floor and in the shower. In our first room the A/C was leaking and the carpet was soaked.

Review

It was adequate and the...

Tate solo traveller July 29, 2024

Review

Good

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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