Extended Stay America Suites - Dallas - Greenville Avenue

12270 Greenville Avenue
Dallas, TX 75243, US

5.7 Rating | 2-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

This Extended Stay America - Dallas - Greenville Avenue is located in Dallas and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Dallas is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities, upgraded bedding with extra pillows. Each morning, a complimentary "grab-and-go" breakfast is available, including coffee, cereal and pastries. The property offers free onsite parking and free local phone calls. Attractions within close proximity to the hotel include the Galleria of Dallas, the NorthPark Center and the Dallas Zoo.

Room Types

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day plus USD 150 onetime cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$70.00

nightly

$489.06 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Nov 27th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Wednesday, Nov 27th, 2024 at midnight and Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Thursday, Nov 28th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 28, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$489.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day plus USD 150 onetime cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$70.00

nightly

$489.06 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$489.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room.
Sleeps up to 4
Free cancellation
Pet fee USD 25 per pet, per day plus USD 150 onetime cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$75.00

nightly

$524.04 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$524.04 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day plus USD 150 onetime cleaning fee, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$75.00

nightly

$524.04 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$524.04 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
CCTV Security In Common Areas
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Contactless Check-in/out
Daily Disinfection
Desk/workspace Available
Elevator
English
Facilities For Disabled Guests Available
Family Rooms
Fire Extinguishers
First Aid Kit Available
Food Delivery
Free Breakfast
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Safety Deposit Box
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Anonymous Traveling as Couple June 1, 2024

Positives: Close to my job

Negatives: Dey said I could ck into my room after work and I got off early to ck in and when I go to ck in dey said dey were over booked

Heather Family with Young Children May 31, 2024

Positives: Great location and price

Negatives: Ice machine didnt work

Review

Was great all around

Bredney Family with Young Children May 30, 2024

Positives: Yes

Negatives: No

Wayne Solo Traveler May 30, 2024

Positives: I did not really like anything. Thankfully it was only for 1 night. The staff was polite but is was just a very cold place.

Negatives: The breakfast was not good. Went for coffee at 7am and no cream or sugar. Settled for a granola bar (it was that or a packaged muffin). Doors were slamming all night. People were hanging out in the parking lot all night. If I had been with my girl friend or kids I probably would have checked.

Review

Just OK

Alexandra Family with Young Children May 29, 2024

Positives: Nothing. I left one day before because it was ugly,dirty,neglected

John Family with Young Children May 28, 2024

Positives: Nothing

Negatives: The room was roach infested and nasty! The staff was rude! The refused to give me new gowelsy

Alanda Family with Young Children May 27, 2024

Positives: I did not partake

Negatives: The guests who did not respect the surroundings or the property. The facilities outside the room suc as the vending machines could use a repair as thy were mostly not working.

Review

Good

Team Business Traveler May 23, 2024

Positives: Staff were a pleasure to work with

Anonymous Family with Young Children May 21, 2024

Positives: Parking

Negatives: No breakfast

Paige Business Traveler May 21, 2024

Negatives: I left the property due to not even being able to check in. I came in, waited, and went back to my car due to the line. This was Sunday. Once I came back in, the attendant was gone. I decided to go to another hotel. I was charged $70.56 on my card, on today, Tuesday. I didn't even check into this property and was still charged. I've called and the only resolve was having, "an upper manager contact me in 48 hours" Nasty!

Temitope Solo Traveler May 18, 2024

Positives: The room ok

Negatives: There is a guy with dread,i met at front desk he was smoking while attending to me ,i have to tell him to finish smoking before attending to me.

Review

Good

Reinhard Solo Traveler May 17, 2024

Negatives: Double charge by Booking.com and by the hotel. I have been waiting for a refund for weeks.

Review

Bad

Esosa Family with Young Children May 17, 2024

Positives: Customer service nice

Negatives: The kitchen

Review

Pleasant

Amelia Traveling as Couple May 15, 2024

Review

Good

Jones Business Traveler May 10, 2024

Review

Pleasant

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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