Embassy Suites By Hilton Houston West - Katy
16435 Katy Freeway
Houston, TX 77094, US
Houston, TX 77094, US
Pet guests are welcome at Embassy Suites By Hilton Houston West - Katy. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
Located in Houston, 6.7 miles from CityCentre, Embassy Suites by Hilton Houston West - Katy provides accommodations with a fitness center, free private parking, a restaurant and a bar. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel features an indoor pool and an ATM. All rooms at the hotel are equipped with a seating area and a flat-screen TV with cable channels. All guest rooms at Embassy Suites by Hilton Houston West - Katy include air conditioning and a desk. Guests at the accommodation can enjoy a buffet or an American breakfast. A business center is at guests' disposal at Embassy Suites by Hilton Houston West - Katy. Constellation Field is 13 miles from the hotel, while Memorial Park is 15 miles away. William P. Hobby Airport is 30 miles from the property.
Room Types
1 King Bed One Room Suite (refundable)
2 Queen Beds 2 Room Suite (refundable)
2 Queen 2 Room Suite Hearing Accessible (refundable)
1 King Bed Two Room Suite (refundable)
1 King 2 Room Suite Accessible Roll In Shower (refundable)
1 King 2 Room Suite Hearing Accessible (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Chinese [Mandarin]
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- French
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kid-friendly Dining
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Soundproof Rooms Available
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Review
Exceptional
Review
It was pleasant and comfortable
Positives:
Very clean and comfortable room, helpful staff, 24/7 security patrol to protect property and parking lot, clean swimming pool, excellent breakfast
Negatives:
Restroom slide door has no lock and I should put something behind it to keep it close, otherwise, it will slide back by itself
Review
We staid at this hotel...
Positives:
Location and clean facilities
Review
Exceptional
Review
Exceptional
Review
Good
Positives:
It was quiet and the staff was helpful and respectful.
Negatives:
I actually don't have any complaints.
Review
Exceptional
Review
Exceptional
Review
Exceptional
Positives:
Free parking
Negatives:
N/A
Review
Wonderful
Positives:
The staff provided great customer service.
Negatives:
The bedding (which is most important) and tub was not clean.
Review
After staying here this summer,...
Review
Exceptional
Positives:
The size of the room and the view.
Negatives:
Our stay at the hotel had several inconveniences that impacted the experience:
Upon arrival, our room keys didn’t work, requiring us to go back downstairs to get them fixed. Unfortunately, my family encountered the same issue with their rooms.
The bed sheets were not as white and crisp as expected and appeared slightly crumpled. Additionally, the lace at the bottom of the bed was ripped, which was disappointing.
My room’s sink was clogged when I checked in. Despite reporting it twice, it wasn’t fixed until the following day.
The bathroom light button was faulty and needed to be pressed multiple times to work properly.
While I didn’t document these issues with photos, I hope the hotel addresses these problems to improve the guest experience.
Review
ok
Review
Exceptional
Review
Exceptional
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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