Four Points by Sheraton Houston West
11191 Clay Road
Houston, TX 77041, US
Houston, TX 77041, US
About This Property
Located in Houston, 4 miles from CityCentre, Four Points by Sheraton Houston West provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. Providing a bar, the property is located within 13 miles of Memorial Park. The property has an ATM and luggage storage space for guests. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a coffee machine, a shower, free toiletries and a desk. Each room comes with a private bathroom, a bath and a hairdryer, and certain rooms at the hotel have a safety deposit box. At Four Points by Sheraton Houston West all rooms have bed linen and towels. Guests at the accommodation can enjoy a buffet or an American breakfast. At Four Points by Sheraton Houston West you'll find a restaurant serving American cuisine. Vegetarian and vegan options can also be requested. The hotel offers 3-star accommodations with a hot tub and terrace. A business center and vending machines with snacks and drinks are available on site at Four Points by Sheraton Houston West. Speaking English and Spanish, staff will be happy to provide guests with practical guidance on the area at the 24-hour front desk. Houston Arboretum and Nature Center is 13 miles from the accommodation, while The Galleria Houston is 13 miles away. George Bush Intercontinental Airport is 21 miles from the property.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning In Public Area
- Audible Alarm
- Balcony/terrace
- Bar
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Doorman
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Parking
- Free Wi-Fi
- Golf Course
- Grocery Delivery
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hot Tub/Whirlpool
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Shuttle Service (charges May Apply)
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- View Port In Door Available
- Visual Alarms
Recent Reviews
Review
Superb
Negatives:
My truck was broken into and 4 other vehicles. They don't have cameras outside. They would not even comp our rooms.
Review
Bad
Review
Good
Positives:
Location is good and the beds were amazing
Negatives:
The facilities are not in good state and the bathroom was not clean. We had an issue with our room that our bathroom door would not open and we went to 10+ rooms that were not in a good state only to end up on the first room and having to breakdown the bathroom door. Also the front desk lady (who was very sweet and helpful) was completely alone at night, without any way to help fix the situation.
Also the AC units are very loud, so if you are a light sleeper, they will keep you up all night.
Review
Disappointing
Positives:
I told front desk that my first night something was making me itchy they changed my sheets the rest of my stay was superb!
Review
excellent weekend getaway
Review
Good
Review
Good
Review
Good
Positives:
The location was good, considering the distance to the event that I had. The front desk was so helpful.
Negatives:
The hotel is not clean. The hallway and room had a 'moggy' smell, and I couldn't sleep properly due to the smell.
Review
Need to improve
Review
Exceptional
Review
Very good
Positives:
Overall, the hotel is beautiful, and I loved all the decor. The staff is very nice and friendly, and the beds are super comfy!
We didn't eat breakfast, so I can't speak to that. But it was only $10 extra, so it's not bad at all. Plus, if I remember correctly, breakfast lasted till 10 am..? Which is nice. I've never liked it when hotels stopped serving breakfast so early.
Negatives:
Room 433: There was a very slow water leak behind the bathroom mirror. A missing tile on the edge of the tub and the bathroom doors left a sizeable gap when closed. (Could be intentional. It was just different) Oh, also, the drain plug for the shower didn't work. It was completely off, same for the sink. There were also some small fixes done like the tissue holder and some tub work that was just a little sloppy, not painted over. The base tiles were not caulked, so it had a raw edge. It's just a bunch of little things that made the bathroom look rushed and unfinished. Probably need a detailed walk through, each room, to go over maintenance/cosmetic issues by management.
Review
Lovely hotel, great value. The...
Negatives:
It was very dirty. Hallways were very hot. AC unit made so much noise was hard to sleep
Review
Will not be staying here...
Positives:
Location was great.
Great customer service at check in.
Negatives:
Too much noise in the hallway in the middle of the night. Constant doors opening and closing, running, loud talking.
Parking lot was full of trash.
Say way too many random people walking around the parking lot. Also saw a homeless man in the Lobby with no shirt and no shoes on.
Review
Great Amenities but lacking comfort...
Positives:
Nice location
Negatives:
Breakfast was not free
Review
Wonderful will return
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