Homewood Suites by Hilton Houston Near the Galleria
2950 Sage Road
Houston, TX 77056, US
Houston, TX 77056, US
Homewood Suites by Hilton Houston Near the Galleria welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
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About This Property
Conveniently located just a 5 minutes' walk from the premier shops and restaurants at the Houston Galleria Shopping Center, this hotel features free WiFi and a daily complimentary buffet breakfast. A full kitchen with a microwave, refrigerator and stove is provided in each room at Homewood Suites by Hilton Houston Near the Galleria. The suites also come with a flat-screen TV and a seating area with a sofa. Guests can enjoy our fitness center, on-site convenience store, and business center. George R. Brown Convention Center and Minute Maid Park, home of the Houston Astros, are within a 15-minute drive of Homewood Suites by Hilton Houston Near the Galleria. NRG Stadium, Rice University and the Houston Medical Center are 6.8 mi away. It takes 30 minutes to drive to William P. Hobby Airport from the property.
Room Types
1 King Studio Suite Non-Smoking (refundable)
1 King 1 Bedroom Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM/cash Machine On Site
- Accessible Parking
- Air Conditioning
- Business Centre
- Concierge Service
- Contactless Check-in/check-out
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- First Aid Kit Available
- Fitness
- Free WiFi
- Grocery Deliveries
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Heating
- Indoor Pool
- Indoor Pool (all Year)
- Internet Services
- Key Card Access
- Kid-friendly Buffet
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Minimarket On Site
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Parking
- Parking Garage
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Private Parking
- Safety Deposit Box
- Smoke Alarms
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Vending Machine (Drinks)
- Vending Machine (snacks)
- Wheelchair Accessible
- WiFi
- WiFi Available In All Areas
Recent Reviews
Positives:
Was able to extend my stay with no problems. Great staff!
Negatives:
Nothing
Review
Exceptional
Positives:
Could walk to the galleria and all of my favorite restaurants and places.
Negatives:
Nothing
Review
Exceptional
Positives:
Didn't even stay the gentleman at the front was rude , they had there door locked I'm staying there and when he finally opens the door , he going say yes not hello how are you welcome or anything.
Review
Bad
Positives:
Close to the Galleria and other restaurants.
Review
Exceptional
Positives:
On our first night, maricca the night agent who claimed she to be the general manager changed our reservation from a 2 bedroom suite into a single bedroom to balance the house. The hispanic customer service agent was rude, unempathetic and very unprofessional. She didn’t inform us of the change until we got into the room and realized my kids had no room to themselves. The customer service threatened to cancel our reservation because we asked why we didn’t get the suite we paid for. For over 3 minutes she refused to let us speak with a manager until we called booking.com! She eventually called Marrica / Tarrica who stated that she changed our paid reservations to balance the house. She promised to change our room the next day and we eventually got moved to a 2 bedroom suite around 6pm the next day, while we were going out.
We moved all baggages in and upon our return we realized the room was colder than a refrigerator.
Yes, we got a room without an heating system. The kids sneezed all night and we called repeatedly but nothing was done. The temperature in the room was around 65 degrees, yet nothing was done and we had to call booking.com repeatedly, and they promised to change our room but nothing was done. We eventually went to sleep in the car because of the chilly temperature of the room.
They eventually changed our room 6 pm on day 2, after 2 nights of near misery. Ashley the manager helped resolve everything immediately she assumed shift. She is the best and I appreciate her support, care and empathy. She was the best staff and an absolute fresh breath of air.
Negatives:
Customer service
Courtesy
Stop overbooking
Review
Disappointed!
Positives:
I had a great experience, no complaints. The front desk clerk was extremely friendly.
Review
Exceptional
Positives:
Location is amazing. Very close to the Galeria
Negatives:
Some of the staff are slow to attend to guests at d reception and are impolite which is a shame because others are wonderful people!
Review
Good value for money.
Positives:
Nice location and generally a good place to stay.
Negatives:
Breakfast is just there.
Review
Good value for money
Positives:
Location, clean & tidy, friendly staff
Review
Great hotel! Great location, clean...
Review
Very good
Positives:
I like the layout of the room .. And I loved the front desk concierge!!!
Negatives:
The room Bathroom was filthy..
Review
Disappointing
Positives:
Close to galleria
Negatives:
Na
Review
Great!!
Review
Exceptional
Review
Passable
Review
Superb
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