Hyatt Regency Houston West

13210 Katy Freeway
Houston, TX 77079, US

8.1 Rating | 3.5-Star Hotel |

Pet guests are welcome at Hyatt Regency Houston West. Pet fee is USD $40 cleaning fee, per stay and per room. Dogs only. Pet weight limit is 25 lbs. **In common areas, pets must be on leash or in carrier.

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About This Property

Offering a heated outdoor pool and whirlpool, Hyatt Regency Houston West is located in Houston's Energy Hall, just 5 miles from Citycentre Plaza. Rooms are equipped with a 65" flat-screen TV and premium cable channels. A private bathroom with a granite vanity is also provided in each room. You can enjoy a casual dining atmosphere at the on-site Café on the Lake. George Bush Intercontinental Airport is 30 minutes' drive from Hyatt Regency Houston West. Downtown Houston is just 16 miles away, and Memorial City Mall is within 6.2 mi.

Room Types

2 Double Beds (refundable)

2 Double Beds - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 cleaning fee, per stay and per room, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$127.34

nightly

$891.66 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Monday, Nov 25th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Monday, Nov 25th, 2024 at midnight and Tuesday, Nov 26th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Tuesday, Nov 26th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 26, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$891.66 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guests must be at least 21 years of age to make reservations.

1 King Bed (refundable)

1 King Bed - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 cleaning fee, per stay and per room, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$132.35

nightly

$926.76 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$926.76 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Adapter
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Allergy-free Rooms Available
Balcony/terrace
Bathrobes
Blackout Curtains
Carpeting
Cashless Payment Available
Closet
Coffee Shop
Coffee/tea Maker
Concierge Services
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fitness Center
Free Parking
Free Wi-Fi
Garden
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Heating
Heating In Public Area
Hot Tub/Whirlpool
Ironing Amenities
Kitchenware
Laundry Services
Linens
Meeting/Banquet Facilities
Mirror
Non-Smoking Rooms Available
Non-smoking Property
Outdoor Pool
Pets Allowed (charges May Apply)
Phone In Bathroom
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Restaurant(s)
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Seating Area
Separate Shower/bathtub
Sleep Comfort Items
Smoke Alarms
Socket Near The Bed
Sofa
Spanish
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Toiletries Provided
Trash Cans
Valet Parking (charges May Apply)
Wake Up Call
Window

Recent Reviews

April family with young children November 21, 2024

Positives: The hotel and staff were very friendly and the room was very clean. The bed was comfortable and the room had adequate space for a family of 4

Negatives: The only downfall was the amount of towels that were provided. We were a family of 4 and only 2 towels were left in the bathroom for us to use.

Review

W enjoyed our stay and...

Kenneth review category business travellers November 18, 2024

Positives: overall nice space

Negatives: there was no hot water in my shower!

Review

no hot water in shower

Maria group November 18, 2024

Review

Exceptional

Louie solo traveller November 18, 2024

Review

Superb

Michial review category business travellers November 14, 2024

Positives: Very nice and staff was wonderful

Negatives: Vehicle was broken into but staff and police were great

Review

Frank in the restaurant was...

Vandung young couple November 14, 2024

Positives: Cleanliness. Friendly staff. Beautiful interior.

Negatives: Nothing.

Review

Exceptional

Pavel review category business travellers November 12, 2024

Positives: Spacious room and lobby, good location. Good value for money

Review

Very good

Joshua family with young children November 11, 2024

Positives: The Fish. My daughter loved them. The drinks from the bar and breakfast were great but there was goop on the headboard and goop on the hair dryer that my lady was grossed out by. I did not no what to say to her I thought I got a nice hotel but we were disappointed

Negatives: The head board had a nasty smudge as well as the hair dryer had some gross greasy substance on it. The tub did not work to bath my daughter she is 6 and showing scared her so we had to deal with that.

Review

Passable

Vernell young couple November 11, 2024

Review

Exceptional

Jaysha solo traveller November 11, 2024

Review

Exceptional

Oluwaseun young couple November 2, 2024

Review

Very good

Farooq family with young children October 28, 2024

Positives: everything was good

Negatives: everything was fantastic but carpet and blanket expectation are below dirty but over all things are good

Review

Exceptional

Shatara young couple October 26, 2024

Review

Exceptional

Baskoro family with young children October 21, 2024

Review

Very good

Royer young couple October 21, 2024

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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