Hyatt Regency Houston West

13210 Katy Freeway
Houston, TX 77079, US

8.1 Rating | 3.5-Star Hotel |

Hyatt Regency Houston West is pet friendly. Pet fee is USD $40 cleaning fee, per stay and per room. Dogs only. Pet weight limit is 25 lbs. **In common areas, pets must be on leash or in carrier.

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About This Property

Offering a heated outdoor pool and whirlpool, Hyatt Regency Houston West is located in Houston's Energy Hall, just 5 miles from Citycentre Plaza. Rooms are equipped with a 65" flat-screen TV and premium cable channels. A private bathroom with a granite vanity is also provided in each room. You can enjoy a casual dining atmosphere at the on-site Café on the Lake. George Bush Intercontinental Airport is 30 minutes' drive from Hyatt Regency Houston West. Downtown Houston is just 16 miles away, and Memorial City Mall is within 6.2 mi.

Room Types

2 Double Beds (refundable)

2 Double Beds - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 cleaning fee, per stay and per room, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$149.00

nightly

$1,043.34 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Nov 14th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Thursday, Nov 14th, 2024 at midnight and Friday, Nov 15th, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Friday, Nov 15th, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 15, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,043.34 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that guests must be at least 21 years of age to make reservations.

1 King Bed (refundable)

1 King Bed - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 cleaning fee, per stay and per room, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$154.00

nightly

$1,078.38 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,078.38 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Park Suite (refundable)

Park Suite - Free WIFI and Fridge.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 cleaning fee, per stay and per room, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$278.51

nightly

$1,950.18 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,950.18 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Regency Suite (refundable)

Regency Suite - Free WIFI.
Sleeps up to 2
Free cancellation
Pet fee is USD $40 cleaning fee, per stay and per room, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$385.68

nightly

$2,700.60 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$2,700.60 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
ATM Or Cash Withdraw On Site
Adapter
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Allergy-free Rooms Available
Balcony/terrace
Bathrobes
Blackout Curtains
Carpeting
Cashless Payment Available
Closet
Coffee Shop
Coffee/tea Maker
Concierge Services
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fitness Center
Free Parking
Free Wi-Fi
Garden
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Heating
Heating In Public Area
Hot Tub/Whirlpool
Ironing Amenities
Kitchenware
Laundry Services
Linens
Meeting/Banquet Facilities
Mirror
Non-Smoking Rooms Available
Non-smoking Property
Outdoor Pool
Pets Allowed (charges May Apply)
Phone In Bathroom
Protective Screen Or Physical Barriers In Appropriate Areas
Radio
Restaurant(s)
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Seating Area
Separate Shower/bathtub
Sleep Comfort Items
Smoke Alarms
Socket Near The Bed
Sofa
Spanish
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Toiletries Provided
Trash Cans
Valet Parking (charges May Apply)
Wake Up Call
Window

Recent Reviews

Anonymous Solo Traveler May 21, 2024

Review

This guest did not leave comments about this hotel.

Meghan Family with Young Children October 29, 2023

Review

Perfect

Jean Traveling as Couple October 24, 2023

Positives: Room and the maintenance personnel

Negatives: Nothing

Review

Lovely

Chatoria Family with Young Children October 24, 2023

Review

Exceptional

Herndon Solo Traveler October 23, 2023

Review

Very good

David Business Traveler October 22, 2023

Review

Very good

Edna Solo Traveler October 21, 2023

Review

Perfect

Glenn Business Traveler October 18, 2023

Review

Very good

Keethora Business Traveler October 16, 2023

Review

Good

Doyle Business Traveler October 16, 2023

Positives: The hotel is very clean and up-to-date. The lobby is contemporary and elegant.

Negatives: N/A

Review

Cozy and elegant

Zakaria Solo Traveler October 12, 2023

Review

Very good

Keith Family with Young Children October 10, 2023

Positives: Food and drinks at restaurant were good.

Negatives: There was no hot water to shower, and then the water was literally shut off in the hotel the first night - INCREDIBLE! The blower for the air conditioning was extremely aggressive, so the room was very uncomfortable. The ventilation was awful inside the room. We needed to go into the hall to breathe.

Review

Extremely dissatisfied and surprised by Hyatt.

Jessica Family with Young Children October 9, 2023

Positives: The inside is cool with the koi pond and seeing rooms from lobby

Negatives: No one answered the phone for in service or the main restaurant dining-ever (even though its an option on the room phone). The facility was FREEZING. The room seemed very old with few updates. Not enough shampoo and soap.

Review

Ok, but needs attention

Nicole Business Traveler October 6, 2023

Positives: The lobby looks great and staff are welcoming. I had my online order delivered to the hotel before i arrived and they took care of it. The bed was comfortable.

Negatives: The room had no central light control so you Els have to walk around the room to switch off all the lights. The shower had good pressure but temperature was hard to control.

Review

Very good

Tarkeissa October 3, 2023

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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