Sonesta Simply Suites Dallas Las Colinas
5300 Green Park Drive
Irving, TX 73038, US
Irving, TX 73038, US
Sonesta is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Featuring barbecue facilities, Sonesta Simply Suites Dallas Las Colinas is located in Irving in the Texas region, 10 miles from Preston Center and 10 miles from Dallas World Trade Center. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Private parking is available on site. At the hotel, each room includes a desk and a TV. At Sonesta Simply Suites Dallas Las Colinas every room includes bed linen and towels. Guests will find a 24-hour front desk, a shared lounge and a business center at the property. American Airlines Center is 11 miles from the accommodation, while Highland Park Village is 12 miles away. Dallas-Fort Worth International Airport is 2.5 miles from the property.
Pet Amenities
Sonesta offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Mobility Accessible Studio Suite Queen Bathtub (non-refundable)
Studio Suite Queen (non-refundable)
Mobility Accessible One Bedroom Suite Queen Bathtub (non-refundable)
One Bedroom Suite Queen (non-refundable)
Mobility Accessible One Bedroom Suite Queen Roll-In Shower (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning In Public Area
- BBQ Facilities
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Wi-Fi
- Garden
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Protective Screen Or Physical Barriers In Appropriate Areas
- Safety Chain And/or Latch On Doors Available
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- Taxi Service
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Nothing
Negatives:
There were no wash cloths available at 9pm. There is no excuse to not have towels. I have stayed at this hotel several times in the past 6 months and never have I been charged parking but was charged 10.00 for parking that was not disclosed when booking
Positives:
Full size fridge. Comfortable beds. Free laundry.
Negatives:
Didn't honor 2nd confirmed reservation. Parking is not free
Positives:
Hotel was great, no issues at all.
Negatives:
Everything was fine
Positives:
Location was good. Rooms were big and the bed was comfy.
Negatives:
The room smelled pretty bad which definitely made the experience worse
Positives:
This hotel was super clean! Everyday the hotel staff could be seen cleaning the floors, the hallways, the entrance, the counters, and took significant pride in their work. The free laundry machines, the kitchen supplies and even the comfy office chair!
Positives:
Spacious with very good accommodations. Floor plan design is comfortable and location is perfect.
Negatives:
Only issue I had was the water issue due to weather. They had to cut the water off a couple of times. Will consider staying there again in the near future.
Positives:
I attend the Dallas Lighting Market, and the Sonesta Simply Suites Dallas Las Colinas was an excellent choice for my stay. The staff was exceptional in their service and met every expectation. The rooms were spacious and comfortable. 5 Stars!
Positives:
Location
Negatives:
Customer service is terrible Toilet flooded my room, clothes got stuck in the washing machine
Positives:
Location
Negatives:
Staff customer service
Negatives:
Front desk clerk was extremely rude and hushed me several times, took my debit card and ran it for 112 dollars with out clarifying what she was doing first.
Positives:
Location
Negatives:
No housekeeping. Smell. Booked me into a room that was already occupied.
Review
Need to renovate the place, provide housekeeping, and be more organized.
Positives:
Room size was nice
Negatives:
It said complimentary parking but I was charged for it. Front desk clerk was very rude.
Positives:
My two favorite ladies are Mrs. Yvonne and Cora will help the guests and Interact with the guests and it be over the board past the supposedly job title and before I left I told them that they definitely deserve a raise
Negatives:
Start serving breakfast
Review
Exceptional
Positives:
I like when I can interact with 5 out of 6 of your workers that sits in the front and I can talk to them like normal people
Negatives:
Well on my last night there everything was great till I saw a bug trying to get me so I came down stairs to show I believe her name is Jae she wrote the room number down and that's it a normal hotel will switch rooms that what I thought but I guess every hotel and staff do it differently
Review
Do better
Review
Exceptional
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