SureStay Hotel by Best Western New Braunfels
510 S. State Highway 46
New Braunfels, TX 78130, US
New Braunfels, TX 78130, US
Pet guests are welcome at SureStay Hotel by Best Western New Braunfels. The pet fee is USD $25 per pet, per night. The number of pets allowed is 2. Dogs only. Pit Bulls are not allowed. *No pet weight limit. Pets are allowed to be left unattended in room. Dog potty area on property.
About This Property
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Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Air Conditioning
- Air Conditioning In Public Area
- Bar
- Blackout Curtains
- Cleaning Products Available
- Coffee/tea Maker
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Exterior Corridor
- Facilities For Disabled Guests Available
- Family Rooms
- First Aid Kit Available
- Free Breakfast
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Laundry Services
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Soundproof Rooms Available
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
Rude cleaning staff, very pushy
Review
Very poor
Positives:
I like the location were the hotel is. The staff was great.
Negatives:
The breakfast there is not hot food besides waffles. Only one brand of cereal. No other option on cereal. Had to go get breakfast. The coffee was gross.
Room. No Microwave in the room. To start off that is no good for us staying 3 nights. The head board above bed are not dusted there was food behind the chair in the room. Also hair in the sink and tub. The fridge barely work we had to turn it all the way up just to get a little cold. The beds where nice besides my sister bed was caved in like the box spring was broken. The rooms look like they haven’t been deep cleaned in awhile. I work at a best western and this is not what I expected from something that is by best western. I expected clean rooms and a room with a microwave, a working fridge. Would not stay here again definitely will be looking into something better next time
Review
Not what I expected could...
Positives:
The appearance doesn't looks like the website.
Negatives:
The appearance doesn't looks like the website.
Review
Very poor
Positives:
Friendly and clean environment
Negatives:
Traffic sounds from loud mufflers
Review
Would recommend to friends and...
Positives:
Nothing. I never even got to check in.
Negatives:
The fact they took my money even though I was to pay at the counter when I got there. And never actually arrived on the hotel grounds.
Review
Robbery.
Review
Pleasant
Review
Good
Positives:
It was close to everything. It was quiet and was decent.
Negatives:
I didn't like the fact they raised the prices from 60 to over 100 for a somewhat decent hotel.
Review
Passable
Review
Pleasant
Positives:
Clean, super comfy beds, great air conditioner, clean pool and spa, and really nice staff!!
Negatives:
Breakfast is basics in cereal, yogurt, and waffle maker, so no fresh eggs and bacon, but aside from that, everything was great!!
Positives:
Privacy for me and my husband to enjoy date night night
Negatives:
Na
Review
Very good
Positives:
Privacy for our anniversary
Negatives:
Na
Review
Very good
Positives:
Not much
Negatives:
People next door had young kids screaming and playing outside until late, then the smoked weed and our room smelled like it, so we asked to move to another room. Our new neighbors had a dog and it started barking at 07:30 am and woke us up we couldn’t go back to sleep!!!
Review
Sucked
Review
Exceptional
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