DoubleTree By Hilton Hotel San Antonio Downtown
502 W. Cesar E. Chavez
San Antonio, TX 78207, US
San Antonio, TX 78207, US
DoubleTree By Hilton Hotel San Antonio Downtown welcomes pets at their pet-friendly accommodation. Pet deposit of USD $50. **Greatly appreciate your cleaning up after your pet. No pet weight limit.
Reserve a room
About This Property
This San Antonio, Texas hotel offers on-site dining at the Ventana's Bistro. The San Antonio River Walk is within walking distance of the hotel. Guest rooms at the Doubletree Hotel San Antonio Downtown offer a coffee maker and a work desk. The rooms also feature in-room movies. A fitness room is on-site at the San Antonio Downtown Doubletree Hotel. The hotel offers room service and dry-cleaning services along with baggage storage. The University of Texas at San Antonio is a short walk from the Doubletree Hotel San Antonio. Lackland Air Force Base is a short drive from the hotel.
Room Types
2 Double Accessible Roll In Shower Non-Smoking (refundable)
2 Double Sweet Dreams Beds Non-Smoking (refundable)
1 King Accessible Roll In Shower Non-Smoking (refundable)
1 Sweet Dreams King Bed Non-Smoking (refundable)
1 King Junior Suite Non-Smoking (refundable)
1 King Junior Suite Balcony Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Bar
- Blackout Curtains
- Body Thermometer Available
- CCTV Security In Common Areas
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Entertainment Services
- Express Check-In/Check-Out
- Exterior Corridor
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kids' Pool
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Ticket Services
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
Location
Negatives:
The remodeling inside. The smell of fumes. The workers making noise at 7 am banging
Review
It served its purpose. Would...
Negatives:
My Photos speaks for themselves unsatisfied through out the stay
Review
Bad
Review
Exceptional
Positives:
Very clean and close to everything we wanted to visit
Negatives:
No A/C in hallways and in elevators.
Review
Overall great experience with the...
Review
Exceptional
Review
Exceptional
Positives:
Clean pool
Negatives:
The extra add on charges.. being charged extra things for no reason.. also its not breakfast included,, you have to pay 20$ per person
Review
Poor
Review
Good
Review
Superb
Positives:
The room was fine. If only that was the only thing....
Negatives:
They messaged a day ahead (within the time that reservation is not cancellable) to say there would be a $30 "deposit" that they would refund later and that if we wanted parking we would need to pay $25. When I asked about the fees, they said parking would be $29. When I tried to ask about the increase, they never responded again.
We got to the hotel later in the evening and left at 7am. All we did was sleep and shower. We used no items in the room, and considering the parking fee, we found another location to park the car before arriving at the hotel. When we told them we had no vehicle they said "that makes things easier". They told us the deposit for incidentals or whatever it's for was $50 not $30 and made us give a card for this. They promised the money would not be charged.
At 12:19 in the morning they sent a text asking how the room was. At 2am they charged our card for parking. In the morning, they couldn't check us out because they kept confusing us with a person with a similar name on their reservation list so I guess they don't have a good system for that. My friend called the phone number they gave to dispute the parking charge (they don't let you reply to their email) and they said it would be reverse. Today, my friends card has a full $50 deposit charge placed on the account plus the full $29 parking. Absolutely wild how they can't keep track of any bookkeeping and none of their numbers match up.
Review
Basically a scam.
Review
Disappointing
Negatives:
Carpets looked dirty and pulling off slowly from connecting room.
Review
Pleasant
Positives:
The cleanest the staff great
Negatives:
I didn't like we had to pay for parking at all. That's wrong.
Review
Exceptional
Positives:
Room was clean and very comfortable. Locate was excellent
Negatives:
I did not like there was no free parking for your customers
Review
Very good
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
Explore San Antonio
#jointheroadtrip
WHY BOOK WITH US?
We Give Back! Your hotel booking directly supports pets in need through our PAWS animal welfare initiative.
Pet Perks! When you book with TripsWithPets, your furkid gets a complimentary perk. Because every pet deserves a treat!
We Care! Get personalized assistance finding a hotel that checks all the boxes -- from real people in the USA.
$