Hyatt House The Woodlands-Shenandoah
18645 Residence Drive
Shenandoah, TX 77385, US
Shenandoah, TX 77385, US
Hyatt House The Woodlands-Shenandoah welcomes four-legged guests at their pet-friendly accommodation. Pet fee is USD $75 non-service animal fee for stays 1-7 days. The number of pets allowed is 2. Dogs only. Pet weight limit is 75 lbs. **In common areas, pets must be on leash or in carrier.
Reserve a room
About This Property
Hyatt House The Woodlands-Shenandoah has an outdoor swimming pool, fitness center, a shared lounge and restaurant in Shenandoah. This 3-star hotel offers a 24-hour front desk and an ATM. Guests can have a drink at the snack bar. Certain rooms come with a kitchen with a fridge. Guests can use the business center or relax in the bar. Cynthia Woods Mitchell Pavilion is 3.5 miles from the hotel. George Bush Intercontinental Airport is 16 miles from the property.
Room Types
Den Guestroom King Bed (refundable)
studio kitchen suite king bed (plus sofa bed) (refundable)
Accessible Studio Kitchen Suiterollin Shower King Bed (Plus Sofa Bed) (refundable)
one bedroom kitchen suite king bed (plus sofa bed) (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Individually-wrapped Food Options
- Invoices
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- Outdoor Pool
- Restaurant(s)
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Smoke Alarms
- Spanish
- Staff Trained In Safety Protocol
- Wheelchair Accessible
Recent Reviews
Positives:
The reception staff was warm, the decor in the lobby and eating area was nice, and breakfast was good. The beds were comfortable and temperature controls accurate.
Negatives:
Our microwave did not function. We reported it to reception who sent up a handyman. The handyman did not actually check the function of the microwave. He came in while DH and I were at lunch and he interacted with our teens who were in the room. He flippantly told our daughter that her dad just didn't know how to use it and tried to show her which buttons to push, as if we hadn't already tried EVERYTHING. When we returned and reported his rudeness to the desk, but they sent him back up to try to rectify the problem. We showed him that we couldn't even boil water for tea. After being reprimanded, he was clearly trying to win back our favor so he brought a new microwave to the room within an hour. He couldn't take the time to mount it, as it was evening, but he left it on the counter. It was very large and took up most of the kitchen island but it worked. The handyman told us to ask the desk for a discount on our room. We did and were told that, since we booked through a third party, we were not able to get a refund or discounted charge. Add all of this to a bathroom that didn't have towel bars to hang anything (they said it was a handicap bathroom but there was no way to wheel a chair through the tiny doorway) and a floor that needed to be vacuumed...We did not leave with a super impression of this place.
Review
We had high hopes but...
Positives:
Large room, and clean hotel
Negatives:
Central AC noise
Review
It was great!
Positives:
I love the location and I love that the room was very clean. The breakfast was delicious and the staff was very helpful and polite
Negatives:
I did not like that we had to keep flushing the toilet over and over because of the water pressure was low. We were on the 5th floor in room 518 and honestly that's the only issue I had with this hotel.
Review
Extravagant!
Positives:
It was close to nice restaurants and to where I visited
Negatives:
The water was like warm In the shower and hot tub felt same temp as the pool. The mattress was worn out . I had a big dent or hole that hurt my hip on both sides of the bed . I had to sleep in the middle of the. Not a good nights rest at all
Review
I was very disappointed in...
Review
Good
Review
Exceptional
Positives:
Location
Negatives:
Ac had problems, THEY TRIPLE CHARGED ME THEN HAD THE AUDACITY TO BE RUDE!
Review
Rude staff
Review
Superb
Review
Exceptional
Positives:
This was during the power outage after hurricane beryl. I was happy just to have a/c!
Negatives:
The foyer by the elevators smelled of urine maybe.
Review
It was good
Review
Very good
Positives:
Location , staff was very friendly.
Negatives:
Could use a variety of pillows they were to soft, no extra blanket, smelled a little like maybe a puppy had an accident. Maybe a little more air freshener.
Review
I will definitely stay again.
Positives:
Everything was so clean and comfy. Great place to stay, and a bunch of places to go explore near the hotel!
Negatives:
TV went out for hours because of the powerline I guess. The TV could be a bit bigger too.
Review
Superb
Review
Exceptional
Positives:
Friendly staff, covered pRKING and close to a Tesla Supercharger.
Negatives:
Breakfast ends too soon and I was disappointed with food quality.
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