Magnuson Hotel Texarkana

Negatives: Sticky yucky Carpet

Negatives: No

Negatives: Bed bugs the screaming all night and all the fights

Negatives: Lights in bathroom only worked sometimes, toilet seat was falling off.

Negatives: The cock roaches, the smell, the loud guess, the drug addicts in the parking area, children running around All night, prostitute solicitation.

Negatives: N/A

Negatives: Until walking in a room and roaches fell on My head

Negatives: No downstairs room available. I am severely disabled with muscular dystrophy, tbi, stage four heart failure, COPD, 5 heart attacks & 10 strokes. Although apologetic about no downstairs rooms there was no assistance offered to get my things to my room or back to my van. Though staff was present at arrival and departure they elected to just watch me struggle. After eventually reaching the top of the stairs to make my way to my room the walkway was partially blocked with building materials making it difficult and hazardous for me to pass. The laundry facilities are not working. There was no ice bucket or ashtray in a smoking room. Come to find out the ice machine also was not working. There was just two small hand towels. No wash cloths, bath towels or bath mats. The bathroom light takes about 10 minutes to come on oddly enough. No information card in room for instructions on using TV or breakfast information or anything else. For 4 staff members to stand and watch me struggle to get things down their stairs and to my van was incredibly difficult for me to experience. Coming to terms with further limitations to my abilities and a shortened lifespan had been made easier by the kindness and eagerness of even strangers to lend a hand and happily do so. The cruelty of those who find their joy in watching people struggle and for them to be employed at a hospitality business that I returned to again (Ive used this hotel on various occasions since it was a La Quinta Inn) was too shocking for words.

Negatives: The first thing I noticed was the smell of bug spray strong. The lock broke the first night of a 6 day stay. The second day the lock did not work and couldnt be fixed despite them only being 25% full a replacement couldnt be located. I had to use the window to get in all day meaning leave window unlocked whenever I left.They gave me a new room around 8pm. The new room was recently remodeled. The remodeled room had roaches bad. I killed 25 roaches the first night. I was given 2 full size beds not king like I reserved. I asked for a king room daily but never received. Manager pretends to be helpful but never got me the king room

Negatives: The room had bed bugs

Negatives: The room was filthy. The bed had stains all over them. No toilet paper. No towels. No lightbulbs in some of the lamps. People constantly talking loud outside the door. People slamming the doors at all hours of the night. No hot water. I got a non smoking room and the room smelled like an ashtray and there were cigarette burns on the tub and some black stuff all over the base of the tub. And what looked like mildew on the shower curtain.

Negatives: There were bed bugs the room was dirty the lady was rude she act like we checked into prison like we couldn't leave after 9:00 and we couldn't have a refund because they don't give refunds even though it was disgusting I would not recommend going to this place

Negatives: How the manager wouldn't rent to me due to someone else . Plus they havent td me why they refuse to take my money ....