Hilton Garden Inn Tyler Tx
220 East Grande
Tyler, TX 75703, US
Tyler, TX 75703, US
Hilton Garden Inn Tyler Tx welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
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About This Property
Hilton Garden Inn Tyler is a 3-star property located in Tyler. The property features a bar, as well as a restaurant serving American cuisine. The property provides room service and a 24-hour front desk for guests. The rooms in the hotel are equipped with a flat-screen TV. Guest rooms at Hilton Garden Inn Tyler include air conditioning and a desk. Tyler Pounds Regional Airport is 10 miles away.
Room Types
2 Queen Beds (refundable)
1 King Hearing Accessible (refundable)
1 King Bed Shower (refundable)
1 King Suite Mobility Hearing Accessible Tub (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Bar
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shops On Site
- Spa Services
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Room size, Bed, Quiet night, Parking
Negatives:
Where do I start?
Arrival: No one in lobby. One small check in desk. One clerk on phone with a confused customer. This took 10 mins. Handed my card and ID and computer would not run. Took forever. Check in was 20 mins in an empty hotel.
Bathroom: bath faucet in 237 is coming out of the wall, hanging down
Fire alarm! Room fire alarm was painfully loud, to the point of damaging my ears. Alarm went off and on for 10 mins, and then stayed on. I thought it was an accident at first, but decided to exit finally. I could not see a sign to the stairs. I was so disoriented because of how loud the alarms were. I exited in some alley to the side. There was no sign as to which door to go out when I got to the bottom of the stairs. When I went out, I figured out I was at the side of the hotel. I went to the front and saw the firetrucks and others outside. All was resolved in another half hour and we were offered free breakfast.
I tell you what - free breakfast when I already had a business breakfast did not feel very fair to me for the hour of chaos and anxiety I had. This hotel is HUGE. I was staying here hoping to bring 140 women May 2025. I did not even talk to the group sales person because of my experience. I went the next day to Fairfield Inn, a beautiful facility, and they offered me $121 per room for my group. I wish I had stayed there. I paid an unreasonable amount for this experience. Hilton Garden Inn usually has a lovely lobby, nice reception area with 3 people sometimes, and they don't have water pipes that burst that set off alarms!
Review
Passable
Positives:
Location and availability
Negatives:
Could not close the drapes in the room to block out the light from the parking lot. The solar shade is not dark enough to block the light.
Review
Clean accommodations.
Positives:
Location of the hotel was convenient. Near shopping and restaurants. Staff was very friendly and helpful.
Negatives:
Air conditioning was very noisy. We had to turn it off in order to to get a restful sleep.
Review
It was an enjoyable stay....
Positives:
Very clean. Well laid out. Friendly staff and smooth checkin
Negatives:
Nothing
Review
Superb
Positives:
Coffee in the room is a step up. All staff was a pleasure to meet. Breakfast, coffee in lobby was excellent. Staff showed they were a happy group of individuals working together to make sure our visit was pleasant.
Negatives:
Hilton is nice but the room lay out has the bathroom door when opened blocks exit/entrance to room. Tyler, Texas Super 8 at $50/night is more than twice as nice as room design at the Hilton. Staff at Hilton is superior to Super 8. Room comfort, Hilton comes up short. Shampoo in bottle has the potential to be contaminated. Super 8 has personalized bottles & soap bars.
Review
Great staff, breakfast but rooms...
Review
Exceptional
Positives:
Everything
Negatives:
Nothing
Review
Perfect place to stay excellent...
Positives:
Everything
Negatives:
Nothing
Review
Exceptional
Positives:
Room was close to elevator.
Negatives:
No free breakfast.
Review
Very enjoyable.
Positives:
Everything
Negatives:
Was great
Review
Exceptional
Positives:
The location was very easy to get to and Andy at the front desk was very helpful with our check in.
Review
Exceptional
Review
Exceptional
Review
Exceptional
Review
Perfect
Review
Exceptional
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