Tru By Hilton Ashburn One Loudoun VA

Negatives: I wish the had an electric car charging port would’ve made it easier to find a place to charge my electric car

Negatives: The walls are very thin - I was woken up by other guests in the hallways as well as cleaning staff that I could hear working on rooms near me.

Negatives: When we arrived they did not have any room available because they overbooked. I requested two rooms with two beds close to each other and we did not get any of that. Both rooms were end units and for special needs.

Negatives: Unfortunately, the Wi-Fi was challenging to get on. It asked me to provide my name, address, etc. with no option to sign in to my honors account until after it checked and saw that the email was already associated with an honors account, essentially wasting my time. It then went right to an upsell to premium internet, something that I thought I get as an honors member, but again there was no login option. I went ahead and paid for it just because I was in a hurry and was getting irritated. Furthermore, I had to do that for each of my 3 devices: a PC, phone, and VR headset (used for working environment, not gaming). And then, I needed to do it all again the next morning. Finally, once I was on, I found a fair amount of lag using video even though I was paying for premium. Overall, a poor Wi-Fi experience. Probably ok for free internet, but this should be much easier and better for honors members or for those paying for premium.