Embassy Suites By Hilton Hotel At Hampton Roads Convention Center Va

Negatives: The only thing was the pool was cold

Negatives: Nothing fabulous

Negatives: Na

Negatives: Nothing

Negatives: Paying for parking was a real bummer!!

Negatives: N/a

Negatives: The hotel needed to be vacuumed badly. It smelled like weed everywhere. We ordered food at the restaurant and my kids' food came and they ate their food before she gave us our drinks. Our food came right before we were about to leave. We had to use a chair at breakfast and the staff asked us if we were done so he could put the chair to another table. We had just sat down to eat. Idk it was rude.

Negatives: Both nights there was music that was being played loudly. I reported it via AI chat. The police had to be called on the first night that I stayed, because some young ladies were being loud and arguing near the elevator bank, and about to fight. Kids were constantly running and slamming doors at various times of day and night. This is supposed to be a smoke free facility but there was the smell of smoke lingering in my room. Upon checkout I inquired about getting a discount with my federal employee ID, or military ID but was told that no refund could be applied because my trip was already paid in full. That is very disappointing. I would not stay here again based on this experience. However, the staff that I encountered in passing on the elevators and the hallways were very friendly and my room was clean and modern. I went to this location to get away from stress, and did not accomplish what I set out to do. I have never left a hotel feeling more stressed than when I arrived.