Embassy Suites By Hilton Hotel Richmond-Commerce Center
2925 Emerywood Parkway
Henrico, VA 23294, US
Henrico, VA 23294, US
Embassy Suites By Hilton Hotel Richmond-Commerce Center welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $75/stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
Reserve a room
About This Property
This Richmond, Virginia hotel is near the University of Richmond and the Science Museum of Virginia. Embassy Suites Richmond-The Commerce Center features free Wi-Fi and 2 TVs in every suite. Mini-refrigerators, microwaves and coffee makers are also included. Guests at the Richmond Commerce Center Embassy Suites can use the indoor pool or the modern fitness center. A business center and convenience store are also on-site. Guests can take advantage of the hotel's free hot daily breakfast and evening Manager's Reception. The E'Terie at the Embassy Suites in Richmond serves American cuisine for lunch and dinner.
Room Types
King Basic Non-Smoking (refundable)
Once Bedroom 2 Queen Suite Non-Smoking (refundable)
1 King Capitol Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning In Public Area
- Bar
- Bulgarian
- CCTV Security In Common Areas
- Car Rental Available
- Cleaning Products Available
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Taxi Service
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The room was spacious and the staff was friendly
Negatives:
The AC was turned off for the entire building because some guests had complained about it being too cold. My room was 85 degrees when I checked in, and when I thought it was due to the AC being broken, the front desk staff explained why and said they gave me a balcony room so I could open the door to cool off the room. This is unacceptable. Additionally, one of the desks in the room was broken and barely standing.
Review
If you’re willing to turn...
Positives:
Very pretty inside of hotel
Negatives:
Clean room
Review
Price for room
Positives:
The happy hour each night and the breakfast was decent
Negatives:
3 of the 4 elevators were broke. People waited 30mins plus, at each level, to use the elevator. In addition, the Manager purposely turned off the AC. The rooms and hotel living areas were 80degrees and the hotel staff were passing out dollar store box fans. On top of that, the pool was run down and floor drainage didnt work, making the floors extremely slippery. Several kids slipped and fell on the outskirts of the pool.
Review
This hotel hit its prime...
Positives:
The hotel bar and lobby area is nice.
Negatives:
I planned a nice getaway and I put rose petals on the bed. I was charged $100 for excessive cleaning fee! That is ridiculous. Never again!!
Review
Too much
Review
Exceptional
Positives:
Breakfast was great, the staff was really friendly.
Negatives:
There was a roach in the room, we were planning to stay another night until we seen that. Also the pool area was very pretty but a little dirty. The toilet ran over. Also was not aware of ring for parking.
Review
Pretty but Eventful.
Review
Exceptional
Positives:
Room size
Lady at the front was nice
Food
Negatives:
•2 elevators broken including on my side of the hotel
•noise/parties
•things broke in room and shower
•guide doesn’t work on tv
•low shower gel in bathroom
Review
It was decent
Negatives:
There were lights out there was clear and obvious lack of maintenance, the hotel was really disgusting
Review
Would never stay again disgusting
Review
Superb
Positives:
The room is very nice and clean.
Negatives:
The indoor pool was very dirty and there is very bad smell, we can't go in there
Review
Good hotel
Review
Very good
Positives:
Nice and clean, beautiful place, food was good and drinks
Review
Had a nice pleasant stay
Positives:
Good Location Appearance of the facility was good. Free Breakfast was excellent
Negatives:
Upon checking in they said the room had no AC but we could open our window for air. They did not tell us that we had no heat and the room was very cold at night. Housekeeping did not clean our room. Some of the elevators were not operational, the other elevators did not appear to be safe with jerking motion and very slow.
Review
OK but not what I...
Positives:
We liked the aesthetic of the lounge area and bar area. It was very pleasant and relaxing. The staff were pleasant as well and gave us no complaints.
Negatives:
We were not happy with the cleanliness of our rooms, more so of the first room and having severely damaged furniture.
Review
We were supposed to have...
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