Extended Stay America Select Suites - Richmond - West End - I-64

10961 W. Broad Street
Henrico, VA 23060, US

5.5 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

Rooms

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Amenities

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About This Property

This Extended Stay America - Richmond - West End - I-64 is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi. Every kitchen at Extended Stay America - Richmond - West End - I-64 is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry with extra pillows. Bi-weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Bowl America and the Regal Entertainment Theater.

Room Types

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation

$78.16

nightly

$543.96 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Wednesday, Dec 4th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Wednesday, Dec 4th, 2024 at midnight and Thursday, Dec 5th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Thursday, Dec 5th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 5, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for <b>the mandatory fee listed above as well as</b> any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$543.96 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation

$89.16

nightly

$620.46 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$620.46 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation

$96.99

nightly

$675.06 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$675.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Food Delivery
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spa Services
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Spiers family with young children November 19, 2024

Review

Passable

Mohammad review category business travellers November 19, 2024

Positives: When i reached my reservation got canceled but front desk person checked me in but he gave me complimentary upgrade 2 bed room cause they were sold out . I took that opportunity cause I was so tired and had to attend my meeting with my coworkers. Room was not bad and also clean . Just want to share if you high expectations that hotel is not for you . This hotel is budget hotel . Do not expect high anything you will be dissapoined.

Review

Exceptional

Lonzie solo traveller November 15, 2024

Positives: It was clean, comfortable the staff was great. Even without a vehicle the location is excellent. Good restaurants in walking distance so is the bus stop.

Negatives: Wasn't anything not to like.

Review

Very peaceful and convenient

Marshall review category business travellers November 12, 2024

Review

Exceptional

Heather young couple November 10, 2024

Review

Exceptional

Robin young couple November 9, 2024

Review

Exceptional

Amy solo traveller November 5, 2024

Positives: Location

Negatives: Roaches! I did not stay.

Review

I left as soon as...

Josh young couple November 4, 2024

Positives: Nothing.

Negatives: Room 120 smelled like mold and stale cigarettes, leaky toilet, dirty bathrooms and live entertainment in the parking lot. During the whole night there was yelling screaming. Also a visit from the local PD.

Review

One step above a crack...

Shalannah family with young children November 3, 2024

Review

Exceptional

Marshall young couple October 21, 2024

Negatives: Not bad at all . Even though my reservation got canceled. After I paid from my pocket .

Review

Exceptional

Johana group October 21, 2024

Review

Exceptional

Emmy review category business travellers October 16, 2024

Review

Very good

Arthur review category business travellers October 10, 2024

Positives: Every room was full of smoke smell

Negatives: Smokey rooms

Review

Horrible

Mrs. young couple October 10, 2024

Positives: I like the location, the bed was actually comfortable. The one employee that I saw when I was there was nice and he tried to fix an issue that we had with the room.

Negatives: I had to be moved to another room because the AC wasn't working. When we were moved to the other room we had a little problem with bugs (flying and crawling). There was a dead spider on the lampshade. The outlet covers were broken, the remote control was coming apart and I had to push the sides together for it to work right. We were placed on the bottom floor which I wasn't comfortable with because this hotel had problems with mice and snakes. I think this hotel is checked off our list. Sad because if it wasn't for the issues I would definitely go back.

Review

My last time there

David young couple October 8, 2024

Positives: The money you paid and what you get is justified

Negatives: its more like an motel

Review

The money you paid and...

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