Extended Stay America Select Suites - Richmond - West End - I-64

10961 W. Broad Street
Henrico, VA 23060, US

5.5 Rating | 2.5-Star Hotel |

Pets are always welcomed guests! A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first six (6) nights. Each day thereafter is a $10 non-refundable fee (+tax) per day, per pet. The first seven (7) nights are payable the first night of your stay and is charged at check-in. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches.

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About This Property

This Extended Stay America - Richmond - West End - I-64 is located in Glen Allen and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi. Every kitchen at Extended Stay America - Richmond - West End - I-64 is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry with extra pillows. Bi-weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Short Pump Town Center, the Bowl America and the Regal Entertainment Theater.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$96.99

nightly

$675.06 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Good news! Before Sunday, Sep 29th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Sunday, Sep 29th, 2024 at midnight and Monday, Sep 30th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Monday, Sep 30th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Sep 30, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and will incur the first night charge (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for <b>the mandatory fee listed above as well as</b> any additional hotel incidental charges such as parking, phone calls or minibar charges which are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$675.06 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Deluxe King Non-Smoking (refundable)

Deluxe King Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 3
Free cancellation

$119.99

nightly

$835.14 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$835.14 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Studio 2 Queens Non-Smoking (refundable)

Studio 2 Queens Non-Smoking - Free WIFI, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation

$119.99

nightly

$835.14 total

for INF rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$835.14 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
Cashless Payment Available
Cleaning Products Available
Coffee/tea Maker
Daily Disinfection
Desk/workspace Available
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
First Aid Kit Available
Food Delivery
Free Parking
Free Wi-Fi
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Kitchenette
Kitchenware
Laundry Services
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Spa Services
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Sterilizing Equipment
TV & Movies/Shows
Telephone
Toiletries Provided
Vending Machine
Wheelchair Accessible

Recent Reviews

Crystal solo traveller September 25, 2024

Positives: This hotel always a good place to stay . People are very helpful and friendly . Even thought when your reservation got cancelled they always help you out . . Always happy to stayed in here .

Review

Exceptional

Raza solo traveller September 25, 2024

Negatives: Room

Review

Bad

D solo traveller September 23, 2024

Positives: N/A

Negatives: The shower head didn’t release water properly

Review

Okay

Emmy review category business travellers September 22, 2024

Review

Superb

Mary review category business travellers September 22, 2024

Positives: WHEN SHOWED UP AT THE PROPERTY IT WAS VERY LATE . MY RESERVATION WAS NO SHOW BUT I WAS ABLE TO CHECKED IN . PROPERTY WORKER WAS HELPFUL AND VERY UNDERSTANDING .

Review

Exceptional

Hector young couple September 22, 2024

Review

Exceptional

Zarate review category business travellers September 22, 2024

Review

Exceptional

Johana review category business travellers September 18, 2024

Review

It's fair

Dwiller solo traveller September 18, 2024

Positives: Location and fair nightly rate

Negatives: No personal amenities like shampoo not even a hair dryer. You have to pay $70 more just to have some eating utensils and dishes. Cabinets looked like they were chewed up. No one at front desk until 10am and I needed to check out at 8:30 am

Review

Horrible place

George young couple September 17, 2024

Positives: WHEN MY RESERVATION GOT CANCELLED HOTEL EMPLOYEE GAVE ME ACCOMODATION . ITS VERY HELP FULL .

Review

Exceptional

Lance review category business travellers September 17, 2024

Positives: Very pleasant site

Negatives: Rats all over

Review

Very good stay

Della young couple September 17, 2024

Positives: I didn't like anything

Negatives: My suv got a flat tire while there for 1 night There was a lot of hanging around the property by tenants There was loud noise by tenants There was foul odor I had to get a late checkout due to my tire being flat and I left my husband in the room, someone came in the room unannounced and told him to leave after it was approved already I due believe my tire was flattened on purpose

Review

Horrible experience

Brandy young couple September 14, 2024

Review

Exceptional

Brandy young couple September 14, 2024

Review

Exceptional

Brandy young couple September 14, 2024

Positives: Management

Negatives: Room service not being daily

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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