Residence Inn by Marriott Richmond Northwest/Short Pump
3940 Westerre Parkway
Henrico, VA 23233, US
Henrico, VA 23233, US
Residence Inn by Marriott Richmond Northwest/Short Pump welcomes pets at their pet-friendly accommodation. The pet fee is USD $75 per stay. The number of pets allowed is 2. *No pet weight limit. Dogs and cats are welcome. Pets are allowed to be left unattended in room when crated. Dog potty area on property.
Reserve a room
About This Property
An outdoor swimming pool and free breakfast are offered at this central Richmond hotel, just 3 miles from Short Pump Town Center. Accommodation features a fully equipped kitchen and free Wi-Fi. A living area with a sofa bed is furnished in all spacious accommodation at Residence Inn Richmond Northwest. Cable TV and a work desk are provided. Barbecue grills are available for guests to cookout on the pool deck. Fitness and business facilities are also available. The Richmond Northwest Residence Inn is a 5-minute drive from Deep Run Park and a 15-minute drive from Shockoe Slip. James River Golf Club is 6.5 miles away.
Room Types
Studio, 1 Queen, Sofa bed (refundable)
1 Bedroom Suite, 1 Queen, Sofa bed (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Adapter
- Air Conditioning
- Air Conditioning In Public Area
- Air Purifier
- Alarm Clock
- Audible Alarm
- BBQ Facilities
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Closet
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Garden
- Golf Course
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Linens
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Main Entrance
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Private Entrance
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Towels Provided
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Seating Area
- Self-closing Doors Available
- Separate Dining Area
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Sleep Comfort Items
- Smoke Alarms
- Socket Near The Bed
- Sofa
- Spa Services
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Trash Cans
- Vending Machine
- View Port In Door Available
- Wake Up Call
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
The breakfast had good variety. Everything was tasty.
The staff did a good job.
Review
Superb
Positives:
Staff was friendly. Breakfast was good.
Negatives:
Room was dirty, certainly not worth the price. We booked the hotel for the pool, but there was a giant group that overran the pool, so we were not able to use it.
Review
Poor
Positives:
The staff was exceptional. Jennifer checked us in. Signed me up for Bonvoy, saved me some money and earned points for my stay. Matthew, the manager on duty for our stay was great. He helped with our luggage and gave us a great recommendation for dinner. Seme, the breakfast attendant was so helpful and made us feel welcome. Chris, Shirl also worked the front desk and were all helpful.
Our room had 2 bedrooms (queen beds), 2 bathrooms, a sofa bed in the LR and a full kitchen. Great space, at a reasonable price.
Negatives:
The facilities are a little old. Many of the outlets were so worn, our multiple plugs and charges would not stay plugged in.
The pool was out of order during a weekend in late July!
We had a fire alarm go off at appx. 1AM, our first night there. We evacuated and had to wait about 30 minutes, until the fire dept left.
I'm hoping to get some bonus Bonvoy points, due to the issues we experienced, but none have been applied, yet.
Review
The excellent staff made up...
Positives:
The staff there was friendly people and the breakfast was great the room there was nice and clean I loved it
Negatives:
Nothing everything was great.no complains.
Review
Very satisfied.
Positives:
Clean/free breakfast
Negatives:
None
Review
Avery pleasant stay
Positives:
The property was clean and in a good location and the staff are always super nice and helpful
Negatives:
The door on my room wouldn’t close all the way without someone pulling or pushing on the door as well as they override my card that was used to pay for my stay and then re charged me at check in.
Review
Good place to stay, just...
Review
This guest did not leave comments about this hotel.
Positives:
Fairly clean and decent breakfast, good location
Negatives:
No ice machines, $20 per night to park even though there is a sign at the front desk thats reads the hotel is not responsible in anyway for damage or items stolen. WTF was the the $20 per night for
Review
Very good
Positives:
The location and the staff. Everyone I encountered during my stay was very polite, kind.
Negatives:
The water would not get hot. It was lukewarm the whole time.
Positives:
Hotel breakfast was very good and attendant super nice...did a great job
Negatives:
Charged $10 for parking which is ridiculous since its a suburban hotel w/ ample parking. I expect extra parking fees at urban downtown hotel locations, but never at a suburban, non-airport hotel
Positives:
The breakfast was nice and hot, area clean, staff nice.
Negatives:
A hidden fee for parking. That should be shared prior to the customer selection. Was a disappointment
Positives:
The hotel room was spacious, clean, and had a small kitchen. The free breakfast was very good. Parking was great. Location was good. Staff were incredibly friendly. This should have been a 10/10 except...
Negatives:
THERE WAS NO HOT WATER. It was down all weekend. I was told that it was fixed and it _wasn't_. I would stay here again if the hot water heater is working. The lower scores is strictly because I was point-blank told it WAS fixed and it wasn't.
Positives:
staff was the best I've ever experienced
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