Residence Inn by Marriott Richmond West End
2121 Dickens Road
Richmond, VA 23230, US
Richmond, VA 23230, US
Pet guests are welcome at Residence Inn by Marriott Richmond West End. Pet fee is USD $100 per stay. Pet weight limit is 100 lbs. **Greatly appreciate your cleaning up after your pet. Dogs and cats are welcome. Pets may be left unattended in room when crated. Dog potty area on property.
Reserve a room
About This Property
Residence Inn Richmond West End has free bikes, seasonal outdoor swimming pool, a fitness center and garden in Richmond. With free WiFi, this 3-star hotel offers a 24-hour front desk and a business center. The property is non-smoking throughout and is located 7.1 miles from Greater Richmond Convention Center. Some rooms also feature a kitchen with a fridge, a dishwasher and a microwave. Guests at the hotel can enjoy an American breakfast. University Stadium is 5.1 miles from Residence Inn Richmond West End, while Virginia Commonwealth University School of the Arts is 6.9 miles from the property. Richmond International Airport is 15 miles away.
Room Types
Standard Room (refundable)
Standard Room (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Accessible Bathtub Available
- Accessible Entrance To Swimming Pool
- Accessible Parking
- Accessible Registration Desk Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Guest Rooms
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- BBQ Facilities
- Babysitting/Child Services
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Closed-caption TV
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Dishwasher
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Lowered Electrical Outlets Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Meeting/Banquet Facilities
- Microwave
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Poolside Bar
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room And Suites Access Through Exterior Corridor
- Room Windows That Open
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Secondary Lock On Windows Available
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Sofa
- Spanish
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Tennis Court & Equipment
- Toiletries Provided
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
Recent Reviews
Review
Very good
Positives:
When we were checking in there was an intoxicated guest arguing with the manager. The room smelt of cigarettes. I think people use this hotel for sex trafficking.
Negatives:
Everything.
Review
It was horrible
Review
Very good
Review
Disappointing
Review
Exceptional
Review
Exceptional
Positives:
Afroamerican lady at the reception should not be working with Marriott and any service business!
Negatives:
The pool was dirty!!! My kids really want to use the pool but we could not!
Review
Unpleasant
Review
Exceptional
Review
Exceptional
Review
Exceptional
Negatives:
I got charged twice for the room. Once on Venmo and once on my American Express. I initially paid online with Venmo. When I got to hotel they were only suppose to charge my American Express for incidentals, but they charged me for room, too. . It’s been a nightmare trying to reconcile it. At this point they should just comp me the room. I’ve been dealing with Booking.com and the hotel about it for three days.
Review
Unresolved.
Positives:
I liked the layout it provided traveling with grown children. Everyone had space. There was a kitchen.
Negatives:
It was the beginning of Summer, we wanted to go swimming, the pool was absolutely disgusting. Not just dirty, but disgustingly so. Coincidentally the Residence Marriott in Charlotte North Carolina was the exact same way. Both hotel pools look like they have zero maintenance and upkeep. Not sanitary to be entered. Thick slime covering the surface, and debris in the pool.
Review
Pleasant
Review
Very good
Negatives:
The price was a little up there for just 2 nights
Review
Exceptional
Positives:
Horrible
Negatives:
Horrible
Review
Horrible
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