Extended Stay America Select Suites - Madison - Old Sauk Rd.

Negatives: The internet was bad and paid for better still nothing

Negatives: The price was high for what was offered. Although the room had a full kitchen, no dishes, utensils, or saucepans were provided.

Negatives: The dead bolt in the room door did not work properly. I had informed the front desk staff after checking in and she said she will report it. The next morning I told other staff at the front desk the refrigerator woke me up in the middle of the night and wouldn't stop humming (loudly). When I went to check out someone's dog poop in the hallway. The room was as clean as could be but there weren't the same amenities as a regular hotel so it wasn't as comfortable for me. I forgot that Extended Stays are somewhat different from regular hotels so that was my error in booking. Hopefully, the refrigerator and dead bolt will be replaced or repaired before the next guest is assigned the same room.

Negatives: The room accommodations weren’t good at all, the room had a terrible smell to cigarette smoke and also had bed bug bites. Uncomfortable stay and while staff offered to switch me to another room that was even worse with a terrible musty dirty carpet smell.

Negatives: The place was dirty and smelled awful. From the doors, to the counter where you check-in, to the elevator and hallways, to the stairwells, it was a dirty, smeary, smudgey mess. Our room smelled terrible, the carpet and floors felt dirty, and the sofa was stained. When the AC was running, it smelled bad. It was all just gross. We had to move the TV stand to see the TV from the bed and we had to call down to the front desk to get a remote control for the TV. The room had a kitchen, but there were no plates, glasses, or utensils (not that I could have eaten in the place, it smelled so badly)

Negatives: Very, very bare Bones and the first room I was in was uninhabitable due to cigarette smoke. Madison was able to move me to a better room ( still was pretty stale with old cigarette smoke but I could breathe ) Furniture is in need of update, but not horrible. Really should replace the carpets in the rooms with fake wood floors or something. The bathroom fan was noisy but it wasn't on when I slept.

Negatives: No