Kimpton Journeyman Hotel

Negatives: Expensive parking

Negatives: Would have loved coffee in the room without having to go downstairs for it.

Negatives: N/A.

Negatives: See above

Negatives: Front desk staff were all horrible. They were full of attitude and were flustered by whole process.They said that they were getting our 2 bed room ready Because of the delay, we received drink voucher for the bar upstairs to get us out the space. As we had an event that afternoon we had to attend, we were anxious about the delay. Also as they didnt use the international code for our mobile- we didnt receive the notification that the room was ready. Lewis came up to find us as he knew we were waiting. When we finally got our room, it only had 1bed. I went down to front desk and asked them' How they could fk this up even more?' They did not honour the booking I made and put my sister and I into a one bedded room. They blamed this website and said I should read the T&C. I told them that I had used 3rd party websites for hotels all around the world and we never have had this crap.We had just driven 4hrs and we were not expecting such incompetence. The person at the front desk apologised and then said that they are fully booked on Saturday but will move us to 2 bedded room from Sunday onwards. Considering I was billed $700 au just for the Sat night, it was a big rip off. We are in Milwaukee-not New York! We had booked for 4 nights- surely we should get a better room than someone who just booked 1night for a Green Day concert.The first attendant said that she will discount the night. However when we checked out we were stonewalled by a mean receptionist who said read the T&Cs- boy do Americans love their legal bullcrap. The room itself is tired. Dated faux nouveau riche furniture and fittings. The showerhead had the water flow octogenarian with prostate problems.

Negatives: Price was a bit steep from what we are used to but understandable considering the location and quality of hotel it was.

Negatives: I asked for quiet room but placed on noisy corner room. Room was poorly cleaned. Wear and tear was a bit too much. Missing upholstery bottom covers on sofa for example.

Negatives: Did not get the room I booked and had to sleep on a cot bed. Not acceptable for $300 a night

Negatives: bathtub stopper didn't work, but we worked around it with a washcloth to keep it from draining while taking a bath.

Negatives: No secure parking for my $50,000 Harley

Negatives: I had tp rearrange my plans because we our room was not available until 5

Negatives: No breakfast but in the hotel a very nice and fancy restaurant. The breakfast was wonderful but quite expensive.

Negatives: Valet took 1/2 hour to get my car. Apparently my keys were put in the wrong spot. So all the porters thought that someone was already fetching my car. Once realized it was resolved pretty quickly but took 25 min to figure it out.