Travelodge by Wyndham Water's Edge Hotel - Racine

Negatives: Needed more tp, towels and coffee needed to be fresh. The halls stink carpet and floors is dirty and doors were proped open not safe .

Negatives: Room was very unclean - very dirty floor with large brown stains. Room smelt like wet dog and urine. Toilet and bath had several hairs and stains on toilet. Bath was cracked and discolored. Lamp fabric was shredded, looked like a dog had broken it. Air conditioning unit very dusty. The room was advertised as having a sofa bed - it did not. The room stated it had a river view - it was a view of a pile of dirt and leaves. Asked staff member to change rooms and he was rude and dishonest. Staff member said there were no rooms left, despite online showing multiple rooms still for sale. Asked staff member to note down condition of room so we were not blamed for damage and they said the hotel was aware of the condition of lamp and floor stains were permanent. Stains all over floor were easy to remove with a wet wipe that turned black when I cleaned off stain and smelt like urine. Returned to tell staff member and they admitted the poor condition of the room, but still did not offer to change us to another available room or even offer a rag to help clean the dirty floor which smelt like dog and urine.

Negatives: Despite advertising as pet-friendly, and accepting our booking, they turned us away because we had 2 cats. Is this even legal?

Negatives: Bad is very uncomfortable.

Negatives: The staff was unhelpful, our sink didn’t drain, our room wasn’t cleaned once despite us specifically asking

Negatives: There were bugs, dirty rooms, dirty hallways, cigarette smoke was pervasive. Poor bedding and poor toilet. This place is greasy and grungy, absolutely disgusting. 0/10, I do not recommend. Seriously, go elsewhere.

Negatives: Our A/C didn’t work when we got there. The bathroom wasn’t clean. The area is not a good area. The beds were as hard as rocks. The staff was rude.

Negatives: Lack of professionalism. Air conditioning cover broken and air barely working for that matter. People hanging around side doors, which wasn't that big of a deal because you have to smoke outside. The problem is that they leave the door propped so they can come back in and leave it that way! It's not a safe or wise thing to do! The smell!!! There was a funky smell as soon as i walked into the room. My cologne couldn't cover it up! I won't be booking another room with them again. Finally... Booking.com itself sucks! I went to cancel my reservation a few days before my trip! I had called travelodge to confirm a couple of things and the attitude that the employee had sent up a red flag instantly! Went to cancel, and even though booking.com said "FREE CANCELATIONS"!!! It took me to a place where they were going to charge me a $85 cancelation fee!!! No big deal! I sucked it up and stayed there! However, I will no longer use or recommend Booking.com nor stay at any Travelodge ever again!!!

Negatives: Room phone did not work and blow dryer.