Civic Hotel Autograph Collection by Marriott

13475 Central Avenue
Surrey, BC 1Y8, CA

8.5 Rating | 4-Star Hotel |

Civic Hotel Autograph Collection by Marriott is pet friendly. Pet fee is CAD $50 per pet per stay. The number of pets allowed is 2. Pet weight limit is 110 lbs. **In common areas, pets must be on leash or in carrier.

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About This Property

Featuring a seasonal outdoor swimming pool, this property is located in Surrey, on site with Kwantlen Polytechnic University. A hot tub and fitness center are also provided. Valet and concierge services are available. Surrey Central Skytrain station is 2 minutes' walk away. Every room includes a flat-screen TV. All rooms include a private bathroom. For your comfort, you will find bathrobes, free toiletries and a hairdryer. The on-site Dominion Bar + Kitchen restaurant serves breakfast, lunch and dinner. Guests can also grab a coffee at the on-site coffee shop. Vancouver International Airport is 15 mi away. Surrey City Hall is 1148 feet away, Simon Fraser University Surrey Campus is 1312 feet away and Surrey Memorial Hospital is 1.2 mi away.

Room Types

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee is CAD $50 per pet per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$216.73

nightly

$1,534.44 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Thursday, Nov 28th, 2024 at midnight local hotel time (in Vancouver), you may cancel your reservation for a full refund. Between Thursday, Nov 28th, 2024 at midnight and Friday, Nov 29th, 2024 at midnight local hotel time (in Vancouver), you may cancel your reservation for a partial refund. After Friday, Nov 29th, 2024 at midnight local hotel time (in Vancouver), you are not allowed to change or cancel your reservation. If you cancel your reservation after Nov 29, you will still be charged for the full amount.

Refund Policy

This booking is fully refundable if you cancel before 2024-11-27 11:59 PM. If cancelled after 2024-11-28 12:00 AM, 17 percent penalty will be charged. This booking is Non-refundable after 2024-11-29 12:00 AM.

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,534.44 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Civic Hotel, Autograph Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A damage deposit of CAD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A CAD 50 fee per stay applies for guests traveling with pets. There is a 50 kg maximum per room for pets.

Standard Room (refundable)

Standard Room.
Sleeps up to 2
Free cancellation
Pet fee is CAD $50 per pet per stay, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$223.86

nightly

$1,584.96 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$1,584.96 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 12:00PM

Features and Amenities

24-Hour Front Desk
24-hour Security
Access To Health Care Professionals
Accessibility Meeting Spaces Available
Accessible Bathtub Available
Accessible Entrance To Swimming Pool
Accessible Parking
Accessible Registration Desk Available
Accessible Rooms Through Interior Corridor Available
Accessible Rooms With 32-inch Wide Door Opening Available
Accessible Route To Business Center
Accessible Route To Fitness Center
Accessible Route To Guest Rooms
Accessible Route To The Registration Desk Available
Accessible Shower Available
Accessible Toilet
Accessible Vanities Available
Adapter
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Alcoholic Beverages Available
Alternative Meal Arrangement
Arabic
Audible Alarm
Bar
Bathrobes
CCTV Security In Common Areas
Car Rental Available
Carpeting
Cashless Payment Available
Cleaning Products Available
Closed-caption TV
Closet
Coffee Shop
Coffee/tea Maker
Complimentary Drinking Water
Concierge Services
Contactless Check-in/out
Currency Exchange Service
Daily Disinfection
Daily Housekeeping
Deadbolt On Doors Available
Desk/workspace Available
Electric Vehicle Charging Station
Electronic Room Key
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Filipino
Fire Extinguishers
First Aid Kit Available
Fitness Center
Flashing Door Knocker Available
Food Delivery
Free Face Masks
Free Wi-Fi
French
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hair/Beauty Salon
Hand Sanitizer In Guest Accommodation And Key Areas
Happy Hour
Heating
Heating In Public Area
Hiking
Hindi
Hot Tub/Whirlpool
Hygiene Certification
Individually-wrapped Food Options
Invoices
Ironing Amenities
Kitchenware
Laundry Services
Lever Handles On Door Available
Library
Linens
Lowered Deadbolt On Doors Available
Lowered Electrical Outlets Available
Lowered Night Guard On Doors Available
Lowered View Port In Doors Available
Luggage Storage & Lockers
Main Entrance
Meeting/Banquet Facilities
Mobility Accessibility Available
Non-Smoking Rooms Available
Non-slip Grab Bar Available
Non-smoking Property
On-site Accessible Restaurants/lounges
On-site Parking
Outdoor Pool
Parking Available
Parking Available (charges May Apply)
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Pool With View
Private Entrance
Refrigerator
Restaurant(s)
Romanian
Room Service
Room Service Available
Room Towels Provided
Room Windows That Open
Russian
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Seating Area
Self-closing Doors Available
Separate Shower/bathtub
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Shops On Site
Sleep Comfort Items
Smoke Alarms
Socket Near The Bed
Soundproof Rooms Available
Staff Trained In Safety Protocol
TV & Movies/Shows
Tamil
Telephone
Tile/marble Flooring
Toiletries Provided
Trash Cans
Vending Machine
View Port In Door Available
Visual Alarms
Wake Up Call
Walk-in Shower
Wheelchair Accessible
Wooden/Parqueted Flooring

Recent Reviews

Mohsin review category business travellers November 28, 2024

Positives: Location

Review

Very good

Shayla group November 12, 2024

Review

Stay was good. Thank you

James young couple November 6, 2024

Review

Exceptional

Regino young couple November 5, 2024

Review

Superb

Chinelo solo traveller October 20, 2024

Review

Good

Reitsma with friends October 20, 2024

Positives: easy to access in a car, but so close to the sky train that you don't need it to get into the city. great facilities.

Negatives: the frosted glass door on the bathroom meant that only a small area of the bathroom could be used for changing clothes when traveling with friends as silhouettes could be seen. the room key reader on the door also needed to be fixed during the trip but staff were quick to respond and very pleasant and provided a complimentary bottle of wine for the inconvenience.

Review

Exceptional

Rana family with young children October 16, 2024

Positives: perfect stay, very nice staff, so clean, no faults

Negatives: facilities were excellent

Review

perfect family stay great pool,...

Duronii young couple October 15, 2024

Positives: View the room

Negatives: We didn’t get enough complementary and fridge was empty no drinks for the price we was paying

Review

Decent

Ana family with young children October 14, 2024

Positives: The view!

Negatives: Nothing

Review

Very clean and comfortable! We...

Bernice family with young children October 4, 2024

Review

Very good

John review category business travellers September 29, 2024

Review

Fantastic experience in every way....

Allan family with young children September 25, 2024

Positives: cleanliness

Negatives: no free breakfast

Review

excellent in facilities except that...

Tosin young couple September 22, 2024

Review

Exceptional

Richard young couple September 19, 2024

Review

Superb

Mary family with young children September 16, 2024

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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