SureStay Hotel by Best Western Jacksonville South

5018 University Boulevard West
Jacksonville, FL 32216, US

6.2 Rating | 2-Star Hotel |

Pet guests are welcome at SureStay Hotel by Best Western Jacksonville South. The pet fee is USD $15 per accommodation, per night. Pet deposit of USD $50 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 80 lbs. *

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About This Property

Located 5 miles south of downtown Jacksonville, Florida, this hotel is just 20 minutes' drive from Jacksonville Beach. It features a full hot breakfast and spacious rooms with free WiFi. The rooms at SureStay Hotel by Best Western Jacksonville South are simply furnished and include tea- and coffee-making facilities. Cable TV is provided along with a work desk. SureStay Hotel by Best Western Jacksonville South offers a 24-hour front desk. Guests can take advantage of the on-site launderette and vending machines. EverBank Field, home of the Jacksonville Jaguars, is less than 6 miles from SureStay Hotel by Best Western Jacksonville South. The University of North Florida is 15 minutes' drive from the hotel.

Room Types

2 Queen Beds Non-Smoking (refundable)

2 Queen Beds Non-Smoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$70.75

nightly

$481.74 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Tuesday, Dec 31st, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. Between Tuesday, Dec 31st, 2024 at midnight and Friday, Jan 3rd, 2025 at midnight local hotel time (in New York), you may cancel your reservation for a partial refund. After Friday, Jan 3rd, 2025 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after Jan 3, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 3 days prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$481.74 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform SureStay Hotel by Best Western Jacksonville South of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

1 King Bed Non-Smoking (refundable)

1 King Bed Non-Smoking - Free WIFI, Free Breakfast, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
The pet fee is USD $15 per accommodation, per night, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$79.65

nightly

$542.28 total

for 6 rooms

includes taxes & fees

Select

Room Details

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$542.28 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Information

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
Air Conditioning In Public Area
Alarm Clock
Bathtub
Blackout Curtains
CCTV Security In Common Areas
Carpeting
Cashless Payment Available
Cleaning Products Available
Closet
Clothes Dryer
Clothes Drying Rack
Coffee Shop
Coffee/tea Maker
Contactless Check-in/out
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Desk/workspace Available
Dressing Room
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Fire Extinguishers
First Aid Kit Available
Free Breakfast
Free Face Masks
Free Parking
Free Wi-Fi
Game Room
Guests Can Opt-out Of Daily Cleaning Service
Hair Dryer
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Heating In Public Area
Hygiene Certification
Ironing Amenities
Kitchen
Laundry Services
Linens
Meeting/Banquet Facilities
Microwave
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Refrigerator
Room Towels Provided
Safety Chain And/or Latch On Doors Available
Safety Deposit Box
Separate Shower/bathtub
Shared Kitchen
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Smoke Alarms
Socket Near The Bed
Spanish
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
TV & Movies/Shows
Telephone
Temperature Check For Guests And Staff
Toiletries Provided
Trash Cans
Vending Machine
Wheelchair Accessible

Recent Reviews

Lashae young couple December 22, 2024

Review

Exceptional

Sandy family with young children December 20, 2024

Positives: Nothing, dirty staff was rude did not stay and still have not received refund!

Negatives: Everything. Rooms looked like a hotel out of a scary movie!

Review

We didn’t stay and hotel...

Barbara family with young children December 20, 2024

Positives: Falsely advertised to be near Jaxport. Two separate rooms offered had no heaters. Was charged prior and had to leave. Expect a full refund

Negatives: No heat

Review

Bad

Laura family with young children December 18, 2024

Positives: Didn't have breakfast

Negatives: People outside smoking??? The room was clean but had a bad smell, carpet needed cleaning or replaced and needed air fresheners Period..

Review

Not worth the price Period..

Kenneth group December 17, 2024

Review

Passable

Latoya family with young children December 17, 2024

Review

Passable

Jennifer solo traveller December 17, 2024

Positives: Nothing

Negatives: There was no dead bolt, low water pressure, dirty property, unkind staff!

Review

There was no dead bolt,...

Gnanamurugan family with young children December 16, 2024

Positives: It was ok.

Review

Passable

Yesica young couple December 10, 2024

Review

Exceptional

Poet family with young children December 8, 2024

Positives: Clean lobby and rooms. Front desk was polite and accommodating.

Negatives: Our first room was perfect except for a damaged television chord. Minor issue. Slightly questionable location.

Review

Clean and friendly.

Britton family with young children December 4, 2024

Positives: Breakfast good

Negatives: Location

Review

As expected

Sarah family with young children December 3, 2024

Review

Exceptional

Claudia young couple December 2, 2024

Positives: Room was ok, clean beds and bathroom. Breakfast was good.

Negatives: Staff could be more courteous and a little more accomodating.

Review

A nice place to stay...

Daprecious1indallastx family with young children November 30, 2024

Review

Very good

Sara family with young children November 30, 2024

Review

Exceptional

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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