MainStay Suites Joliet I-55

3235 Norman Avenue
Joliet, IL 60435, US

7.1 Rating | 2.5-Star Hotel |

MainStay Suites Joliet I-55 welcomes pets at their pet-friendly accommodation. Pet fee is USD $30 per stay per pet. The number of pets allowed is 2. Pet weight limit is 40 lbs. *Pets may be left unattended in room. Dog potty area on property.

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About This Property

The MainStay Suites Joliet I-55 is conveniently located off Interstate 55, minutes from the Westfield Louis Joliet shopping mall and six miles from Harrah's Joliet casino and Empress Casino - Joliet. This Joliet, IL hotel is about 30 minutes from Chicago attractions and close to Bolingbrook, Romeoville, Lockport and Plainfield. Other area attractions include the Route 66 Raceway, Chicagoland Speedway, the Brookfield Zoo, U.S. Cellular Field, Pilcher Park Nature Center and Allstate Arena. The hotel provides easy access to the Will County industrial parks. Several shops, casinos, restaurants and universities are nearby. O'Hare International Airport and Chicago Midway International Airport are about 40 minutes away. This Joliet hotel features many full-service accommodations, including free USA Today , indoor heated pool and hot tub. Be sure to take advantage of the 24-hour coffee and tea available in the lobby. The hotel offers spacious rooms and features suites with microwaves, refrigerators, irons and ironing boards. Nonsmoking rooms are available. The hotel also offers extended stay, corporate and relocation rates. Business travelers can appreciate free wireless high-speed Internet access, and access to fax and copy services.

Room Types

Standard Room (refundable)

Standard Room - Free Breakfast.
Sleeps up to 2
Free cancellation
Pet fee is USD $30 per stay per pet, plus tax.
(Pet fees are paid directly to the hotel upon check-in.)

$112.02

nightly

$779.10 total

for 6 rooms

includes taxes & fees

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Room Details

Policies

Cancellation Policy

Good news! Before Sunday, Dec 1st, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a full refund. Between Sunday, Dec 1st, 2024 at midnight and Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you may cancel your reservation for a partial refund. After Monday, Dec 2nd, 2024 at midnight local hotel time (in Chicago), you are not allowed to change or cancel your reservation. If you cancel your reservation after Dec 2, you will still be charged for the full amount.

Refund Policy

Any cancellation received within 1 day prior to arrival date will incur the first night charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$779.10 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. You must show a valid photo ID and credit card upon check-in. Guests may not host large parties at this property.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning In Public Area
Bar
Cashless Payment Available
Cleaning Products Available
Contactless Check-in/out
Daily Disinfection
Daily Housekeeping
Designated Smoking Area
Elevator
English
Express Check-In/Check-Out
Facilities For Disabled Guests Available
Family Rooms
Fireplace
First Aid Kit Available
Fitness Center
Free Face Masks
Free Parking
Free Wi-Fi
Golf Course
Guests Can Opt-out Of Daily Cleaning Service
Hand Sanitizer In Guest Accommodation And Key Areas
Hot Tub/Whirlpool
Hygiene Certification
Individually-wrapped Food Options
Indoor Pool
Kitchenware
Laundry Services
Non-Smoking Rooms Available
Non-smoking Property
On-site Parking
Pets Allowed (charges May Apply)
Physical/social Distancing Guidelines
Protective Screen Or Physical Barriers In Appropriate Areas
Room Service
Safety Deposit Box
Shops On Site
Spa Services
Staff Follow All Safety Protocols As Directed By Local Authorities
Staff Trained In Safety Protocol
Vending Machine
Wheelchair Accessible

Recent Reviews

Shanda family with young children August 5, 2024

Positives: The Area customer service

Negatives: They stopped serving hot breakfast. We look forward to the sausage eggs and pancakes

Review

Very good

Marie family with young children July 29, 2024

Positives: The location of the property is about the only perk of this location.

Negatives: Given a different room than I booked with no explanation or concern from staff, thry just didn’t care. No breakfast included as advertised on booking, hot tub more like a lukewarm bath. Below average customer service. All the reasons we chose this facility were inadequate.

Review

Would not recommend staying here...

Tucker group July 23, 2024

Review

Disappointing

Roberto young couple June 22, 2024

Negatives: The air-conditioning was stuck on had to up plug

Review

Exceptional

Smith family with young children June 21, 2024

Positives: Staff was great , loved the breakfast, pool area was safe / clean and great for children to have fun .

Review

I’ll come back again

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.

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