Quality Inn Arkansas City

Negatives: The staff was not very friendly. Right away worried about raping, smoking in room or trashing it. Didn't smile Didn't welcome me. Didn't thank me for staying with them. Building and rooms could really use updates. There was paint on bathroom floor. The corners of the floor near the tub were full of dirt and mold. Some ceiling tiles could be replaced. Some of the entrance doors were damaged. One of them wouldn't even lock and shut. The pool was supposedly closed for maintenance and painting. Yet, it was full of water and never seen anyone working on it. So, my personal feelings is it was closed to lower utilities. The parking lot was full of broken glass. I had a hard time finding a spot near my entrance without broken glass in it. There are pot holes in the parking lot. I paid a $134.00 for 2 nights. Guess I got what I expected for that price. Just being sarcastic. I feel should have been better. If I were to go again. I would stay at the Super 8 next door or I would make the short drive to windshield and stay at the Super 8 or Quality Inn there. They let me look around their hotels and see their rooms and property. A whole world of difference.

Negatives: Front desk did not inform us that the pool was out of service before we checked in and told us that there would be no refund because of the pool. Sad we chose this hotel because of the pool and hot tub. The floors were dirty. My kids bare feet were black before I tucked them into bed and she only walked on the carpet. The carpet must have been yucky because they were clean when we got out of the truck. The mattress on our bed must have been set on a lot because the side of the mattress was sloped toward the floor.

Negatives: Everything was great

Negatives: The pool and Spa were down for so called painting but clearly the pumps weren’t working, there was scum floating and the atrium smelled of stale water. But, none of this was advertised on Booking.Com before booking it. The complimentary breakfast was breads and pastries with some fruit but no protein being offered; had to go elsewhere to find a healthy breakfast. The bed (king size) springs were soft in the center and hard to get comfortable and the small sized pillows were a joke; but, I get it, maybe guests won’t walk off with those small pillows; but trust me, bring your own if you want comfort or a good nights sleep. Otherwise, it was a place to sleep for 3 days while we spent our time elsewhere during the day. We were on the 2nd floor and I was surprised there was no elevator; but, that seems to be the norm.