Intercontinental New Orleans
444 Saint Charles Avenue
New Orleans, LA 70130, US
New Orleans, LA 70130, US
Intercontinental New Orleans welcomes pets at their pet-friendly accommodation. Pet fee USD 150 per accommodation, per stay plus USD 100 onetime cleaning fee. Pet deposit USD 150 per stay. The number of pets allowed is 2. Dogs only. Pet weight limit is 40 lbs.
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About This Property
Within 4 blocks of Harrah's New Orleans casino and the famous French Quarter, this Louisiana hotel features an outdoor pool and free Wi-Fi in every room. A cable TV with extended channels is featured in each room at the InterContinental New Orleans. Tea and coffee-making facilities and a minibar are also included. Ironing facilities are available. A 24-hour fitness center is available on the hotel's top floor. A concierge service is also provided at the New Orleans InterContinental for guests’ convenience. A business center with fax and photocopying services is accessible in the lobby. On site, the Veranda restaurant serves regional cuisine for breakfast, lunch, and dinner. Guests can also enjoy pub fare in the English-style Pete's restaurant or light fare and cocktails at SoifFaim. Many French Quarter attractions, including Bourbon Street and Jackson Square, are less than one mile from this hotel. The Riverwalk Marketplace is just a 10 minute walk away.
Room Types
1 King Classic Mobility Accessible Tub (non-refundable)
Classic Room (non-refundable)
Standard Room (non-refundable)
1 King Premium Balcony (non-refundable)
Standard Room (non-refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- Alternative Meal Arrangement
- Balcony/terrace
- Bar
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Wi-Fi
- French
- Gift/souvenir Shop
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hindi
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Mini Bar
- Non-Smoking Rooms Available
- Non-smoking Property
- Off-Site Parking
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- Vending Machine
- Video Game Console
- Wheelchair Accessible
Recent Reviews
Positives:
The check-in, restaurant servers, and housekeeping staff were phenomenal. Our room was spotless! We loved the location of the hotel, the walkability of the neighborhood and our quiet room. My daughter left her necklace in our room after I had turned in the keys and Oswald was kind enough to walk us back into the room. We found it! Thank you! :)
Negatives:
Our television wasn't working. The maintenance staff was kind enough to replace it for us, which we appreciated. Our beds were not the most comfortable, but the sheets were crisp and clean. I would have given the top rating for this hotel, but I had an unfortunate experience with the manager, MARK. On Wednesday night, I politely asked the front desk clerk if we could have a late checkout. She turned to her manager and waited for a response. Mark seemed perterbed by my request and barked back, "The hotel will be at full capacity tomorrow, so the very best we can do is let you check out at noon"! I was shocked by his volume and nasty tone! All he had to say was, "Yes, we can give you an extra hour". Even if he'd politely declined it would've been fine, but there is no excuse for rudeness! As a manager, he should know better. We had an enjoyable stay up until this moment, so it's a shame. Mark needs to take a lesson in decorum from his staff.
Review
Kindness matters.
Positives:
Breakfast and check in were lovely and easy
Negatives:
All night there were drunk people yelling down the hall and slamming doors from like midnight to 3AM.
Review
It was great and easy...
Positives:
I didnt have breakfast but the location was great
Negatives:
Everything was great complaints
Review
Everything was great staff was...
Negatives:
No refrigerator for my drinks
Review
Exceptional
Positives:
Very comfortable hotel from rooms to restaurants. Staff was excellent. Food service and quality was very good.
Negatives:
It appears during NFL game weekends the pulling of the fire alarm in the hotel is seen as a fun game.
Annoying for sure, dangerous for some gusts and a challenge to catch/prosecute the guilty parties.
Need to review fire escape plans for guests, particularly those who could not possibly walk down many flights of stairs.
Review
Excellent stay in a fine...
Positives:
Location
Negatives:
Room temperature.. beds uncomfortable!
Review
Bad
Positives:
The hotel itself was nice and clean. Staff were oh so friendly. Went down on a birthday trip from Friday to Monday this past weekend and plane was delayed and didn't get down to Saturday morning. I was beat tired and frustrated when I arrived. They took a load off by giving drink insintives and percent off room service each night
Negatives:
It was nothing there not to like, the place of great food should settle all bets.
Review
Good
Review
Exceptional
Positives:
Perfect location to walk 15 min to concert at Superdome. Clean room and bathroom and comfy bed with lots of pillows and fluffy towels in the bathroom. We checked in two hours early and got good burger and chicken sandwich to eat in our room as we got ready. Starbucks and smoothies around the corner and river walk shops are 20 min walk. French quarter also in walking distance. Staff were super friendly and helpful.
Review
Great location; clean room with...
Positives:
Great location. Staff was very friendly
Negatives:
Out room was very hot and the air was not working well and like everyone else in the city the weekend of Taylor Swift Concert hotel was was way overpriced
Review
Air not working and way...
Review
Exceptional
Positives:
Beautiful and centrally located. We walked to many places. Staff was excellent. Really large and comfortable rooms.
Negatives:
We loved everything!
Review
Best place to stay in...
Positives:
Loved the location
Negatives:
Water did not get hot in the shower; it was barely warm.
Review
Enjoyable
Review
Superb
Review
Exceptional
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