Homewood Suites By Hilton Boston/Andover
4 Riverside Drive
Andover, MA 01810, US
Andover, MA 01810, US
Homewood Suites By Hilton Boston/Andover welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
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About This Property
This hotel is one mile off Interstate 95 and 28 miles from downtown Boston. It offers a business center, basketball court, gym, outdoor pool and rooms with full kitchens. Homewood Suites by Hilton Boston/ Andover rooms include a MP3 docking station, dishwasher, and microwave. The rooms also have a refrigerator and dining area. Andover Homewood Suites by Hilton provides guests with a daily breakfast. The hotel also has an on-site convenience store. The Hilton Homewood Suites Andover/ Boston, is 10 miles from the Canobie Lake Park, an amusement park. The Lawrence Heritage State Park is 3.5 miles from the hotel.
Room Types
1 King 1 Bedroom Suite Non-Smoking (refundable)
1 King Hearing Accessible Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- BBQ Facilities
- Bar
- Blackout Curtains
- Body Thermometer Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- DVD/CD/Blu-ray Player
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Grocery Delivery
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenette
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Outdoor Recreational Features
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shops On Site
- Sofa
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Review
Poor
Positives:
The property was in a quiet area and close to the location my family were residing in.
Breakfast was good, the host Sima was fantastic and incredibly nice! She’s about the only positive aspect of things at this property.
Negatives:
The rooms smelled of musk, mildew and stale overall. Bed linens, towels weren’t fresh, I found a few stains on them or they smell unpleasant so I had to ask for new ones. House keeping doesn’t do a thorough job so rooms are not well maintained. Rooms are outdated, some of the doors on the dresser and washing machine are barely hanging on. The doors to the bathroom are hard to shut.
Customer service is horrible, I came in with a reservation that was prepaid already but they still ran my card and charged me twice. The front desk lady name Reene was INCREDIBLY RUDE and UNPROFESSIONAL! Out of my years from staying in hotels I’ve never seen such behaviors for an individual in this field of customer service. I kindly addressed my concerns about the smell in my room and notified her that her coworker offered me another room if it persists, she laughed at me in a mockingly way and did not want to help even if I offered to pay extra. She rolls her eyes and does not help in anyway. The workers here are very rude and have attitude problems. For how much they charge for a night for really bad services, it’s not ok.
Review
Horrible, book elsewhere!!
Review
Disappointing
Review
Superb
Review
Passable
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