La Quinta Inn & Suites by Wyndham Springfield
100 Congress Street
Springfield, MA 01104, US
Springfield, MA 01104, US
La Quinta welcomes pets! There is a limit of 2 pets per room, with each pet weighing 75 lbs. or less. Cats and dogs are welcome and there are no breed restrictions. There is a non-refundable pet fee of $25 per pet, per night for up to 2 pets, with a maximum of $75 per stay.
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About This Property
Located just off Interstate 91, this hotel is 3.9 mi away from the Forest Park Zoo. It serves a continental breakfast every morning and has a fitness center that overlooks an indoor pool. Free WiFi access and cable TV are included in every room at La Quinta Inn and Suites Springfield. The rooms have a seating area and are furnished with a work desk. The front desk at the Springfield La Quinta Inn and Suites is staffed 24 hours a day. A business center and an ATM are also located on site for guest convenience. Six Flags New England is 7.5 mi from the hotel. Naismith Memorial Basketball Hall of Fame is 1.9 mi away. The Westover Metro Airport-CEF is 9.1 mi away from the property.
Room Types
2 Queen Beds, City View, Non-Smoking (refundable)
1 King Bed, City View, Non-Smoking (refundable)
1 Queen Bed, Mobility Accessible Room, City View, Non-Smoking (refundable)
2 Queen Beds and 1 Full Bed, Deluxe Suite, City View, Non-Smoking (refundable)
1 King Bed and 1 Full Bed, Deluxe Suite, City View, Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Bar
- Blackout Curtains
- CCTV Security In Common Areas
- Car Rental Available
- Carpeting
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Heating In Public Area
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Linens
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Radio
- Refrigerator
- Restaurant(s)
- Room Towels Provided
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Tour Services
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
Breakfast was good
Negatives:
The rooms need maintenance walls and ceiling poor care
Review
Disappointing
Review
Very good
Positives:
Clean and pleasant staff
Review
Exceptional
Positives:
How friendly and amazing most of the staff was! We chose this hotel to elope and Gregg from the front desk along with Ms. Melissa from HR. Gregg after hearing about us eloping offered us a photoshoot and took photos of us around the hotel. It was a super nice and beautiful jester who truly made our day I attached one of them here. The breakfast was amazing and delicious. The pool and arcade room were beautiful though we ended up not swimming. And we missed out on the bar which is only open Thursday - Saturday from 5 pm to 10 pm but saw a good amount of people there finishing up and laughing as the bartender was breaking down. Definitely would try staying here again but out of the La Quintas in the area, it's the worst when it comes to the structure and rooms.
Negatives:
Had to switch rooms twice! In our first room 626 the king bed on one side was dipping (must if been a great time) and the pullout couch was filthy as it had a food stain all over the backrest. So they moved us to room 600 which we did and set the heat to 78 degrees since it was cold for the thermostat read 67 degrees. We left to run errands for our marriage certificate and were gone for 3 hours only to come back to the room still at 67 degrees. We called the front desk and were told someone was going to be up there to look at the thermostat, so we waited 15 minutes mind you we were exhausted and wanted to rest. So I walked down there to find the gentleman who was to look at it talking to the supervisor so I just asked for a room change even our old room 626. But they gave us room 901 which was nice and bigger but the carpet had a piece of black electrical tape covering where the tile and carpet met. And a corner had to remain dark as the outlet the light was plugged into wasn't working. When I went back down to return the luggage cart I told the supervisor about 901 issues. She just looked at me as if I had three heads. So I apologized and told her it wasn't my intention to complain but if I'm paying money or anyone else the rooms should be I top quality. We chose this place to elope and had to move rooms twice and never got an apology. My wife and I weren't looking for compensation but just some sympathy and as a person who has managed hotels this was an unpleasant and terrible guest service. The only thing about the trip that was great was the deal Bookings gave us and Gregg, Yvonne, and Melissa making our day special by taken our photos!
Review
Take the good with the...
Positives:
The hotel staff was incredibly friendly, which made enjoyable. Their kindness and helpfulness truly stood out!
Negatives:
Unfortunately, there were a few downsides to our stay. The property had a noticeable cigarette smell, the ice machine was out of order, and the fridge in our room was broken, which was disappointing.
Review
Our hotel stay had its...
Review
Exceptional
Review
Exceptional
Positives:
It was a very convenient location to where we needed to be and other things in the area. Lots of parking spaces.
Negatives:
The room was freezing even when we cranked up the heat. We asked the front desk for two additional blankets the second night and told them why, didn’t get the blankets. Mentioned it again at checkout and was told only that they’d have maintenance look into it. The breakfast was subpar. The bathroom needed updates badly, had to really sink down in order to wash our hair in the shower because it was set so low. Lots of rust and water stains in the bathroom. On the second day our room keys didn’t work because the lady who checked us in didn’t pay attention to how long we were staying I guess and only made the keys work long enough for one night.
Review
It really wasn’t worth the...
Positives:
Clean
Negatives:
Beds were a little hard
Review
Had a nice breakfast
Positives:
Room
Negatives:
N/a
Review
Good
Positives:
Staff were wonderful.
Negatives:
The shower was a bit dirty and the bedding for the pull out was not clean and smelled terrible. It was advertised as a suite but it was just a standard room.
Review
For the price point and...
Review
Nice hotel great breakfast wonderful...
Review
Good
Positives:
La Quinta is always clean and quiet
Negatives:
There were men in trucks several mornings trying to enter the building for breakfast that did not have key cards.. This was a little scary for me as a young woman traveling solo.. Maybe some security presence would be helpful...
Review
Very good
Review
Passable
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. TripsWithPets.com is not responsible for any inaccuracies in the photos.
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