Lotte New York Palace
455 Madison Avenue
New York City, NY 10022, US
New York City, NY 10022, US
Lotte New York Palace welcomes four-legged guests at their pet-friendly accommodation. Pet fee USD 125 per pet, per stay. Dogs only.
About This Property
With free transfers to Wall Street and Broadway theaters available twice a day, the Lotte New York Palace is located across the street from St. Patrick’s Cathedral. All rooms at this Midtown-Manhattan hotel come with a marble bathroom and some rooms offer a view of the Cathedral. A mini-bar and a desk are also included in the rooms. The property boats a 7000-square-feet fitness center and spa. The Villard is open for breakfast and weekend brunches. Lotte New York also has an onsite bakery, two lounges and in-room dining options. Rockefeller Center is 1056 feet from the property and Central Park is less than 0.6 mi away.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- Audible Alarm
- Babysitting/Child Services
- Bar
- Business Center
- Cashless Payment Available
- Coffee Shop
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Elevator
- Evening Entertainment
- Facilities For Disabled Guests Available
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Guests Can Opt-out Of Daily Cleaning Service
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Indoor Parking (charges May Apply)
- Internet Access (charges May Apply)
- Ironing Amenities
- Laundry Services
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Massage Services
- Meeting/Banquet Facilities
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Furniture
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Private Check-in/check-out
- Process In Place To Check Health Of Guests
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant (special Diets Available)
- Restaurant(s)
- Room Service
- Room Service Available
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Spa Services
- Spa/sauna
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Takeout Dining Services Available
- Tour Services
- Trouser Press
- Valet Parking (charges May Apply)
- Wi-Fi Available (charges May Apply)
- Wine/champagne
Recent Reviews
Positives:
Famous property in central location, perfect walk to Broadway and Times Square. Gold room for breakfast and fantastic views.
Negatives:
The price!
Rooms ‘traditional’ and bathroom grand but dated.
Review
Fancy but expensive, of Gossip...
Review
Bad
Positives:
Location was amazing and an incredible view.
Negatives:
Couldn't get in for breakfast and was just dismissed, paid wifi?! Shower leaked water all over the bathroom floor, bed broke, found a dirty fork behind the TV. Uncomfortable beds and two doubles when we'd booked a single queen room.
Review
Pleasant
Positives:
Location was fabulous
Negatives:
No coffee Facilities in the room. Room service was extortionate.
Review
Good
Positives:
Staff was very friendly and helpful when asked for assistance; Room was exceptionally clean and bed was comfortable; Bathroom amenities include shampoo and conditioner, body wash, and lotion; Valets and doormen were very helpful and friendly.
Negatives:
Very long check-in line not just when we checked in, but every time we were in the lobby coming or going there was always a long line to check-in.
Review
Wonderful hotel, great location
Positives:
Beautiful, elegant hotel near Rockefeller Center. Lovely views of Saint Patrick’s Cathedral. Room was well appointed and very comfortable. Staff were very friendly and went out of their way to accommodate our needs when family came to visit. The lounge is the best place to enjoy a quiet drink from Troubles Trust, which can get noisy. Bed was comfortable and room was spacious. Lobby and bars are lovely-check out the Gold Room!
Review
Enjoy comfortable elegance at the...
Review
Very good
Positives:
My son was stuck in NYC due to a flight delay on his way home from college. At the last minute I booked the Lotte for her. He stayed 2 nights and they were terrific.
Review
Exceptional
Positives:
We’ve stayed here many times before and love the location and staff
Negatives:
Some of the furnishings in the room look abit dated but otherwise can’t fault
Review
Best hotel in midtown
Review
Poor
Review
Exceptional
Review
Exceptional
Review
Good
Review
Superb
Positives:
Great staff and location
Negatives:
Breakfast was just a cafe in lobby with no seating.
Review
Exceptional
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