Candlewood Suites Apex Raleigh Area
1005 Marco Drive
Apex, NC 27502, US
Apex, NC 27502, US
Candlewood Suites is pet friendly! Pets weighing less than 80 pounds are welcome. A non-refundable pet fee will be charged to the guest’s account upon check-in based upon the length of stay -- 6 nights up to $75, 7+ nights up to $150. Proper medical certification specifying that all vaccinations are up to date must be available upon request. Pets may be left unattended in your room. However, if you leave the premises of the hotel with your pet unattended in the room, the pet must be in a crate or pet carrier while you are gone.
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About This Property
Located 2 miles from Raleigh center city, Candlewood Suites Apex is a spacious self-catering accommodations with free public parking available. The rooms have a cozy seating area facing the flat-screen cable TV. The kitchen is equipped with a stovetop, oven, dishwasher, and tea- and coffee-making facilities. Other amenities include a work desk and DVD player. The hotel offers laundry and dry cleaning facilities. The fitness center comes with cardio equipment and free weights. The on-site convenience store has breakfast and snack items for purchase.
Pet Amenities
Candlewood Suites offers its pet guests designated dog relief areas complete with waste disposal bags as well as a door magnet that alerts staff that your pet is a guest at the hotel. Many locations also have doggie treats at the front desk.
Room Types
Studio Suite 1 Queen Bed Non-Smoking (refundable)
Standard Room (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning
- Air Conditioning In Public Area
- BBQ Facilities
- Babysitting/Child Services
- Bar
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-smoking Property
- On-site Parking
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Staff Trained In Safety Protocol
- Wheelchair Accessible
Recent Reviews
Positives:
The property is in a good location, easy access to main roads and market. The manager Henry and the team are really prepared to manage the property, as well as take care of the customers.
Review
Thanks Henry and all the...
Review
Superb
Positives:
Location
Negatives:
Out of order Air-condition and lift
Review
This used be a awesome...
Positives:
The rooms are spacious, quiet and clean. The staff is friendly and helpful, ready to serve. This is the second time I’ve stayed there and I will definitely be back!
Negatives:
I can’t think of anything I didn’t like.
Review
Henry, the GM, is the...
Positives:
Location
Negatives:
Water pressure not good, detail cleanliness not good, late not staff unpleasant
Review
Location good, hotel just ok...
Review
Exceptional
Positives:
Peaceful and quiet
Review
In the center of all...
Review
Exceptional
Positives:
Wonderful
Negatives:
$
Review
Very well
Review
Superb
Positives:
Staff was excellent, location was excellent, and room itself was excellent. Price was fair. Welcoming of our pets.
Negatives:
There was a burn mark on the carpet and a few stains on one wall by the window. Thinking they could be cleaned up or painted over. Also some stains on the recliner chair.
I wish it had continental since the price is very comparable to other suites nearby with breakfast offered. The kitchenette was convenient though.
Comfortable Dog walkability was limited.
Review
Nice room in a good...
Positives:
Friendly staff, and very clean. easy check in.
Negatives:
N/A
Positives:
Clean and friendly staff
Negatives:
I would like sheets to be changed and fresh towels daily without having to ask - like the old days when this was a standard expectation for the price paid for a room
Review
Fine
Positives:
The location to our family was good.
Negatives:
After specifically requesting well in advance (1+ month) a handicap room with a shower for 8 nights, we arrived to find that other guests had been placed in these rooms. We were then given a room until the next day a room meeting our specified request could be given. This was most inconvenient as we could not settle into our stay for another day. We were told that this would be made up to us by removing one night stay from our bill at checkout. Upon check out we were told that this could not be done because we had booked through travel agency and also because we were not IHS members. However, I did remind the individual checking us out that they did have my credit card on file because when we checked in they needed in case we charged anything from the snack area or appliance check out. I was told the hotel manager would call me to see what could be worked out. To date, 2 days later, I have not received a call.
Additionally, the kitchenette area was very dirty. The filthy skillet the front desk replaced along with a can opener that was nasty. The shelves above the sink area was also filthy and the collection of dust unbelievable.
We will not stay at this Candlewood Suite location again, although staff very nice.
Review
We will not stay here...
Positives:
Front desk was amazing, Jane surely deserves a raise.
Review
Great staff and facilities.
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