Homewood Suites By Hilton Raleigh-Crabtree Valley
5400 Homewood Banks Drive
Raleigh, NC 27612, US
Raleigh, NC 27612, US
Homewood Suites By Hilton Raleigh-Crabtree Valley is pet friendly. Pet fee is $50/stay (1-4 nights) $100/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
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About This Property
Surrounded by area attractions and major corporations, including Crabtree Valley Mall, this Raleigh hotel features many modern facilities as well as spacious 1 and 2-bedroom suites complete with full-size kitchens. With the Homewood Suites Raleigh/Crabtree Valley's free shuttle service, the Museum of Art, the state fairgrounds and Carter Finley Stadium are easily accessible within a 3-mile radius. North Carolina State University, Duke University and the Time Warner Cable Music Pavilion are also only a short drive away. Guests staying at the Raleigh/Crabtree Valley Homewood Suites can enjoy starting the morning with a free breakfast and finishing the day with a free weekday evening reception. The hotel also features an on-site convenience store, modern fitness facilities and an outdoor swimming pool.
Room Types
2 Double 1 Bedroom Suite Non-Smoking (refundable)
2 Double Mobility Hearing Accessible Roll In Shower Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Allergy-free Rooms Available
- BBQ Facilities
- Balcony/terrace
- Blackout Curtains
- Body Thermometer Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Dishwasher
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Gift/souvenir Shop
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Ironing Amenities
- Kid-friendly Dinning
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Room Service
- Russian
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Kitchen
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Sofa
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Video Game Console
- Wheelchair Accessible
Recent Reviews
Positives:
The price was good.
Negatives:
The staff were rude, unresponsive and extremely unfriendly. I called to advise due to the hurricane (I was traveling from the south) I would arrive after the check in time and requested my family be permitted to check in without me present. I gave them the names of my party - to which the man rudely stated "I need one name". Once I repeated one of the names, he hung up on me. When I arrived at the site, around 12 midnight, the woman at the desk ignored me. I stood for several minutes while she typed on one computer then moved to another without acknowledging my presence. When she finally did, she could not answer if my credit card on file had been charged when my family checked in earlier in the evening, stating "I wasn't here". I was shocked by the extreme unfriendliness.
Review
Had high hopes, but all...
Positives:
Nothing
Negatives:
They charge me for the room when I've already paid for it on Booking.com. The mattress was nasty. I ask for receipt saying I was checking out, never received anything. Highly disappointed
Review
Nightmare
Review
Exceptional
Positives:
The location was good.
Negatives:
The facility is in serious need of renovation. Breakfast was subpar. No hangtag on door for privacy - housekeeping came to clean the room at 8:15 before I had taken a shower.
Review
Better options in Raleigh
Positives:
Location was perfect, lots of options for breakfast, the outdoor pool was landscaped beautifully with mature trees for some nice shade..
Negatives:
The elevators might be due for some service and the hallways on the upper floors are a bit hot.
Review
Great time with the grandkids!
Positives:
Grounds
Negatives:
Dated
Review
Pleasant
Review
Very good
Review
Very good
Review
Pleasant
Positives:
Good breakfast, quiet room
Negatives:
Really soft mattress. Also, when I checked in at 3:00 pm, I requested to have the pullout couch made into a bed. I was told housekeeping had left for the day, but the front desk said they'd do what they could. When I returned around 8:00 pm the bed was not made up and no sheets were delivered to the room. I got some sheets and made the bed myself...but because the room was so small I had to move furniture around simply to pull out the couch. First world problem, but when one pays first world prices, then one has first world expectations.
Review
Price/value not ideal
Review
Superb
Review
Exceptional
Positives:
Swimming pool
Negatives:
All was good
Review
Professional treatment at all times
Positives:
Not worth it. Poor selection, poor taste. Go outside to have a decent breakfast.
Negatives:
Building smells, elevators smell dead dogs, room smells. Worn out and dirty carpets, furniture, bathroom. AC smells and makes 70dB of noise, could not sleep.
Review
Not a place to have...
Positives:
Did not have breakfast
Negatives:
Pool look like it had alit of Algae in it.
Toilet would not flush properly
Had to hold down the lever almost like water always running.
Review
Adequate for one night not...
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