The Americus Hotel Trademark Collection by Wyndham

Negatives: Heat in the room, there’s was no way to adjust the heat or a clean bathroom maybe, hair left in the bathtub and the sink didn’t drain

Negatives: The restaurant in the hotel was… a lot. Between a skeleton crew service, a jittery waiter, the fishiest tasting and most rubbery lobster ravioli for $42.00, we were unimpressed. For that price, even in PA, I expect some good ravioli. They tried their best but high pricing on your menu should reflect a certain level of food service that just wasn’t there, from front or back of house.

Negatives: I found a coffee stirer under the stool at the end of the bed and a bandage wrapper on the floor near the table that had the water cups and ice bucket on it. They need to pay better attention when vacuuming the rooms. Wasn't enough to make me switch rooms, but I was not happy to find garbage on the carpet. My husband was a little upset while waiting for 20 minutes for vallet ($35 per day). The front desk couldn't get ahold of the gentlemen working vallet. He was just not answering when they were calling looking for him. We found him outside the front door, ignoring the calls. The next morning, we saw our car from the window left on the street overnight, not in the parking garage where the vallet had parked it the 2 previous nights.

Negatives: Bed was not comfortable -- there was a bit of a "divet" where I was trying to sleep. HUGE pillows that made it impossible to sleep. I asked in the morning for smaller pillows and wasn't given them at all during the day, so finally, when we came back ready to turn in for the night, I had to ask for them again, and it was a whole thing to get them. Sheets were starchy, not soft. Bathroom is weirdly designed, ok, but fan was super loud and very little space at the single sink. If the staff had smiled a bit, it would have been better, but most of them didn't look happy to help us. Need more training. Our friends, who had a different room, said their walls were thin and they were hearing the neighbors. We didn't have that problem. For security reasons, you need to put your keycard to the elevator panel every time you want to use it.

Negatives: Parking

Negatives: Parking space and no breakfast was not included

Negatives: I enjoyed everything. Especially the amenities such as the Gym and proximity to DaVinci Science Center and Allentown Symphony Hall

Negatives: I like everything The Americus Hotel has to offer.

Negatives: See above

Negatives: Location was very noisy. Police sirens, loud cars racing up and down the street. I didn't think the hotel was a good value, I expected a better standard for $240 a night. The front desk staff incorrectly told me I had to move my car by 7 am from the front of the hotel but in fact street parking on Sundays was free. We ordered room service, the parmesan truffle fries were soggy and the meal was expensive and the quality didn't match the price.