Embassy Suites By Hilton Hotel Nashville - South/Cool Springs
820 Crescent Centre Drive
Franklin, TN 37067, US
Franklin, TN 37067, US
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs welcomes pets at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats are welcome.
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About This Property
This hotel is 20 minutes south of Nashville in historic Franklin, TN. It offers a free shuttle to locations within a 5 mi radius of hotel. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool, sauna and whirlpool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry, dry cleaning, and an on-site ATM. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full, made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant, the Athletic Bar & Grill, is open for lunch and dinner. Room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.
Room Types
1 King Bed Non-Smoking (refundable)
2 Double Beds Non-Smoking (refundable)
2 Double Corner Suite Non-Smoking (refundable)
1 King Pure Allergy Non-Smoking (refundable)
1 King Suite Premium Room Non-Smoking (refundable)
2 Double Suite Premium Room Non-Smoking (refundable)
2 Double Pure Allergy Non-Smoking (refundable)
2 Double Corner Premium Suite Non-Smoking (refundable)
2 Double Pure Allergy Corner Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Alternative Meal Arrangement
- Arabic
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Car Rental Available
- Cashless Payment Available
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Doorman
- Electric Vehicle Charging Station
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Breakfast
- Free Face Masks
- Game Room
- Garden
- Gift/souvenir Shop
- Grocery Delivery
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Happy Hour
- Heating In Public Area
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Internet Access (charges May Apply)
- Invoices
- Kid-friendly Dinning
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Mobile App For Room Service
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Professional Cleaning Services
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Temperature Check For Guests And Staff
- Vending Machine
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Positives:
Everything
Negatives:
Nothing
Review
Exceptional
Positives:
It was clean
Negatives:
The room AC didn’t work, the wall panel in the bath was also coming loose. Room needs updating for the amount of money spent.
Review
It was ok, not what...
Review
Bad
Positives:
I liked having a door between the bedroom and the sitting area. And absolutely love their breakfast.
Negatives:
I’m been staying at the Embassy for some years and the one thing I’ve noticed that has changed is the happy hour. The food that use to be served was much better than it is now. This and the breakfast was really why we booked. At first I thought it was just the location but having stayed in a few different locations it seems like it’s something they’ve moved away from good happy hour food to just the little fish things I give my grandson.
Review
My stay was good. The...
Review
Exceptional
Review
Exceptional
Review
Superb
Review
Superb
Review
Exceptional
Review
Pleasant
Review
Exceptional
Positives:
Excellent staff and condition. Great breakfast.
Review
We thoroughly enjoyed our stay.
Positives:
Atrium and elevator were beautiful.
Negatives:
Found a giant roach in the bathroom. My 3 year old stepped on it, freaked and came to find me. Took a picture and sent to hotel clerk, still made me hunt down a manager in the morning. No offer to change rooms, no offer to look around for more. Manager refused to call it a roach even after being presented with proof. The “best” he could do was $50 off. So in their mind I’m sure they made it right but getting a 3 and 7 year old to bed after waiting up for maintenance was a chore.
Review
Overall facility was nice -...
Review
Exceptional
Positives:
The check in person was AMAZING. The room was a decent size.
Negatives:
The tub was rusted and looked unclean, The breakfast was good but the line was LONG!. My room smelled damp like wet carpet!
Review
Good
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