Hilton Garden Inn Gatlinburg
635 River Road
Gatlinburg, TN 37738, US
Gatlinburg, TN 37738, US
Pet guests are welcome at Hilton Garden Inn Gatlinburg. Pet fee is $75/stay. The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
Reserve a room
About This Property
This Gatlinburg hotel is located less than 100 yards (299 feet) from the entrance of The Great Smoky Mountain National Park. The hotel offers guest rooms with 32-inch flat-screen TVs. Hilton Garden Inn Gatlinburg features an indoor pool and a 24-hour fitness center. Laundry facilities and a business center are also available on-site. Guest rooms at the Gatlinburg Hilton Garden Inn is equipped with microwaves and mini-refrigerators. Rooms with whirlpool tubs and fireplaces are available. The Great American Grill at the Hilton Garden Inn in Gatlinburg serves breakfast, lunch and dinner. The Pavilion Lounge is also featured at the hotel.
Room Types
2 Queen Beds (refundable)
1 Queen Mobility Hearing Accessible Suite Tub (refundable)
1 Queen Junior Suite Mobility Hearing Accessible Roll in Shower (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Air Conditioning
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Balcony/terrace
- Bar
- Blackout Curtains
- Cleaning Products Available
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Desk/workspace Available
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fireplace
- First Aid Kit Available
- Fitness Center
- Food Delivery
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Game Room
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Microwave
- Non-Smoking Rooms Available
- Non-smoking Property
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant(s)
- Room Service
- Safety Deposit Box
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shuttle Service (charges May Apply)
- Sofa
- Spa Services
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- TV & Movies/Shows
- Taxi Service
- Telephone
- Temperature Check For Guests And Staff
- Toiletries Provided
- Wheelchair Accessible
Recent Reviews
Positives:
The grounds/landscapes are gorgeous. Lovely sitting area with a firepit. Very close to all our favorite places to eat and a very short walk to the tram for Ober Gatlinburg. Everyone at the front desk was very nice.
Negatives:
The pillows were not the most comfortable and the floors are carpeted. In this day and time I prefer laminate flooring in hotels but I knew this when I reserved the room so it's not a deal breaker. Just a personal preference.
Review
A cozy feeling atmosphere and...
Positives:
Location and amenities were great
Negatives:
Bathtub backs up like an ice rink, almost fell. Pillows are horrible. A/C cooled when in but when stayed off got too hot, turn down too cold. Doesn't sync to temp properly.
Review
Good
Review
Very satisfied
Positives:
Like the location
Negatives:
Smelled like animals
Review
Stay was pleasant. Didn’t have...
Review
Very good
Positives:
It was convenient to the strip. The lobby was very nice. There was coffee available every morning.
Negatives:
The room was not as nice as the room was on our last visit. The bathroom ceiling was cracked and looked like there had been a leak. Check in time needs to be earlier than 4:00 PM. We arrived at 3:00 PM and had to wait until 4:20 to check in because the room was not clean.
Review
I enjoyed my stay and...
Positives:
It actually exceeded my expectations. It was very clean and looked more modern inside than cottage-y. The staff were pleasant, the room was great and didn't deal with any misconvenience. Also a great location- few minute walk from restaurants and tha gatlinberg hiking trail.
Negatives:
none
Review
Exceeded my expectation
Review
Exceptional
Positives:
Easy access from the elevator to the parking area to load and unload luggage.
Negatives:
Did not make up the room one day. We took the “do not disturb” sign off the door around 11am when we were on the way out. When we got back around 6pm, the room was not cleaned. Called the front desk and they told us to come downstairs to get the paper cups that we needed. Told us to tell the day shift tomorrow that we wanted our room cleaned. Told us by telling the night shift personnel would do any good. We had to tell the day shift personnel.
Review
The house cleaning service is...
Positives:
Clean and close to the main strip
Review
Exceptional
Positives:
Close to attractions
Negatives:
Charge for a bad breakfast
Review
Good value for a stay...
Positives:
Loved the fireplace in the lobby and firepit outside. Very nice and welcoming staff. They also had hot apple cider from 5 to 7 each evening in the lobby with cookies.
Negatives:
There was nothing I did not like it was a great stay
Review
Very welcoming and clean hotel...
Review
Very good
Positives:
The hotel has a very warm, beautiful. and welcoming decor. The room was clean comfortable, and equipped with everything that was needed. The convenience of having an on-site restaurant with good food as well service was outstanding. The location is awesome, because it's a short walk to the parkway.
Negatives:
N/A
Review
Great Hotel with everything that...
Positives:
How close it was the everything downtown
Review
Exceptional
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