Hilton Garden Inn San Antonio the Rim
5730 Rim Pass
San Antonio, TX 78257, US
San Antonio, TX 78257, US
Hilton Garden Inn San Antonio the Rim is pet friendly. Pet fee is $50/stay (1-4 nights) $75/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Both dogs and cats are welcome.
About This Property
Offering an outdoor pool and a fitness center, Hilton Garden Inn San Antonio/Rim Pass Drive is located in the Dominion, just 1.1 mi from Six Flags Fiesta Texas. Free WiFi access is available. Each room here will provide you with air conditioning. Complete with a microwave, the dining area also has a refrigerator and a coffee machine. Private bathroom also comes with a bath or shower. Extras include a desk and ironing facilities. At Hilton Garden Inn San Antonio/Rim Pass Drive you will find a 24-hour front desk and a mini-market. The property offers free parking. The Shops at La Cantera are within 2 mi of the property and San Antonio International Airport is 9.3 mi away.
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Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- ATM Or Cash Withdraw On Site
- Access To Health Care Professionals
- Air Conditioning In Public Area
- Airport Shuttle (charges May Apply)
- Balcony/terrace
- Bar
- Body Thermometer Available
- CCTV Security In Common Areas
- Cleaning Products Available
- Concierge Services
- Contactless Check-in/out
- Convenience Store
- Daily Disinfection
- Daily Housekeeping
- Designated Smoking Area
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- Fireplace
- First Aid Kit Available
- Fitness Center
- Free Face Masks
- Free Parking
- Free Wi-Fi
- Garden
- Gift/souvenir Shop
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating In Public Area
- Hot Tub/Whirlpool
- Hygiene Certification
- Individually-wrapped Food Options
- Indoor Pool
- Ironing Amenities
- Kitchen
- Kitchenware
- Laundry Services
- Luggage Storage & Lockers
- Meeting/Banquet Facilities
- Non-Smoking Rooms Available
- Non-smoking Property
- On-site Parking
- Outdoor Pool
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Protective Screen Or Physical Barriers In Appropriate Areas
- Restaurant(s)
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Shared Kitchen
- Shuttle Service (charges May Apply)
- Smoke Alarms
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- Sterilizing Equipment
- Temperature Check For Guests And Staff
- Vending Machine
- Wheelchair Accessible
Recent Reviews
Positives:
The water at the beginning
Negatives:
I didn’t know you charged for parking, that is not pleasant, the installations are well, but not very modern, and I didn’t know the breakfast wasn’t included, in booking.com it says it does. I wouldn’t come back.
Review
I wouldn’t come back.
Review
Superb
Review
Poor
Review
Exceptional
Positives:
Location
Negatives:
Room had a bad smell. We had NO hot water, and when we told the staff, we were told that they didn’t know if they could get someone to come check it that night. Then we were told that they could move us to another room but since we had been ready for a shower, that meant we were not wanting to pack up and move. Also, we were told that because we didn’t book directly with the hotel, no refund could be issued. So, we just washed up with cold water and left before daylight the next morning. Also, toilet seat didn’t even fit on the toilet. When we left, we were told that they couldn’t issue us a receipt, we had to get it from booking.com. As of now, we have no receipt from anyone.
Customer ahead of us was treated very nice, we feel that because we used a ‘third party’ to make our reservation, we were not treated nicely. Perhaps because we got a discount, no free water or gift bag for us.
Review
Unpleasant!
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