The Westin Riverwalk San Antonio
420 West Market Street
San Antonio, TX 78205, US
San Antonio, TX 78205, US
The Westin Riverwalk San Antonio welcomes pets at their pet-friendly accommodation. Pet fee is USD $100. The number of pets allowed is 1. Pet weight limit is 40 lbs. **In common areas, pets must be on leash or in carrier.
About This Property
Located on the San Antonio Riverwalk and less than 5 minutes’ walk from the city center, this hotel features an on-site Italian restaurant. Guests also have access to an outdoor pool. A 42-inch flat-screen TV is found in each modern room at The Westin Riverwalk, San Antonio. Coffee-making facilities with Starbucks coffees are also included. Zocca Restaurant and Bar serves sophisticated Italian meals throughout the day. Guests can dine indoors or on the riverfront patio. Breakfast is available on weekends only. The Alamo is 10 minutes’ walk from the hotel.
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Check in / Check out
Check in time:
4:00PM
Check out time:
11:00AM
Features and Amenities
- 24-Hour Front Desk
- ATM Or Cash Withdraw On Site
- Accessibility Meeting Spaces Available
- Accessible Bathtub Available
- Accessible Concierge Desk
- Accessible Entrance To Swimming Pool
- Accessible Registration Desk Available
- Accessible Rooms Through Interior Corridor Available
- Accessible Rooms With 32-inch Wide Door Opening Available
- Accessible Route To Business Center
- Accessible Route To Fitness Center
- Accessible Route To Guest Rooms
- Accessible Route To Spa
- Accessible Route To The Registration Desk Available
- Accessible Shower Available
- Accessible Toilet
- Accessible Vanities Available
- Air Conditioning
- Air Conditioning In Public Area
- Alarm Clock
- Audible Alarm
- Babysitting/Child Services
- Balcony/terrace
- Bar
- Blackout Curtains
- Car Rental Available
- Cleaning Products Available
- Closed-caption TV
- Closet
- Coffee Shop
- Coffee/tea Maker
- Concierge Services
- Convenience Store
- Currency Exchange Service
- Daily Disinfection
- Daily Housekeeping
- Deadbolt On Doors Available
- Desk/workspace Available
- Electronic Room Key
- Elevator
- English
- Express Check-In/Check-Out
- Facilities For Disabled Guests Available
- Family Rooms
- Fire Extinguishers
- First Aid Kit Available
- Fitness Center
- Flashing Door Knocker Available
- Food Delivery
- Free Face Masks
- Golf Course
- Guests Can Opt-out Of Daily Cleaning Service
- Hair Dryer
- Hair/Beauty Salon
- Hand Sanitizer In Guest Accommodation And Key Areas
- Hearing Accessible Room And/or Kit Available
- Heating In Public Area
- Hygiene Certification
- Internet Access (charges May Apply)
- Ironing Amenities
- Kitchenware
- Laundry Services
- Lever Handles On Door Available
- Lowered Deadbolt On Doors Available
- Lowered Electrical Outlets Available
- Lowered Night Guard On Doors Available
- Lowered View Port In Doors Available
- Luggage Storage & Lockers
- Main Entrance
- Massage Services
- Meeting/Banquet Facilities
- Mobility Accessibility Available
- Non-Smoking Rooms Available
- Non-slip Grab Bar Available
- Non-smoking Property
- Off-Site Parking
- On-site Accessible Restaurants/lounges
- On-site Parking
- Outdoor Pool
- Parking Available
- Parking Available (charges May Apply)
- Pets Allowed (charges May Apply)
- Physical/social Distancing Guidelines
- Pool With View
- Private Check-in/check-out
- Protective Screen Or Physical Barriers In Appropriate Areas
- Refrigerator
- Restaurant (special Diets Available)
- Restaurant(s)
- Room And Suites Access Through Exterior Corridor
- Room Service
- Safety Chain And/or Latch On Doors Available
- Safety Deposit Box
- Self-closing Doors Available
- Self-operating Lift To Hotel Swimming Pools
- Separate Shower/bathtub
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Shops On Site
- Smoke Alarms
- Spa Services
- Spa/sauna
- Spanish
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Staff Trained In Safety Protocol
- TTY/TDD Compatibility Available
- TV & Movies/Shows
- Telephone
- Toiletries Provided
- Tour Services
- Valet Parking (charges May Apply)
- View Port In Door Available
- Visual Alarms
- Wheelchair Accessible
- Wi-Fi Available In Public Areas (charges May Apply)
Recent Reviews
Positives:
Nice hotel with a great location on the River Walk.
Negatives:
No robes in the room when we arrived.
Positives:
Location was amazing and house keeper was wonderful as well.
Negatives:
Very expensive
Positives:
Location on river walk.
Negatives:
The elevator noise was unacceptable, particularly throughout the night. Innacceptable, should have had a disclaimer about the issues with the elevators. Housekeeping failed to come one day leaving me with a mountain of towels and garbage. Slow check-in.
Positives:
Things were good until the last day. Cleaning staff walked into the room twice 8 am and 10:15 rushing us out of the room. This is very unprofessional. We did contact front desk but were told cleaning staff were under alot of pressure
Negatives:
We asked for GM but were told GM was very busy. They took our info for GM to contact us later but we are still waiting for that call. I am assuming GM is still really busy with other complaints. Or we are not important since we have left.
Review
Good
Positives:
Location
Review
Room wasn't ready even 1hr after check in time
Review
Perfect
Review
Perfect
Positives:
The room had a nice view of the River Walk.
Negatives:
There was a lot of noise from the elevators running. Valet service on checkout was very slow and seemed very unorganized.
Review
Very good
Review
Exceptional
Positives:
Just about everything.
Negatives:
Having to pay $35 a day for parking. Also, 300/day is about twice what it should be. Ive stayed at Hampton Inns that had nicer facilities for $75. I guess the location was why, but still
Review
Exceptional
Positives:
A nice location
Negatives:
Extremely understaffed. Couldn't get a room until hours after check in. Dirty dishes in the hallway from someone's old room service remained there all night. Paid extra for a river view, but all I had was a view of the roof of the building across from me. The room was so high up the river wasn't visible unless you hung over the balcony to see it. Very underwhelming and overpriced.
Review
Disappointing
Review
Very good
Review
Exceptional
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