Homewood Suites by Hilton Richmond - West End / Innsbrook
4100 Innslake Drive
Broad Meadows, VA 23060, US
Broad Meadows, VA 23060, US
Homewood Suites by Hilton Richmond - West End / Innsbrook welcomes four-legged guests at their pet-friendly accommodation. Pet fee is $75/stay (1-4 nights) $125/stay (5+ nights). The number of pets allowed is 2. Pet weight limit is 75 lbs. No breed restrictions. *Dogs and cats welcome.
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About This Property
Homewood Suites by Hilton Richmond - West End / Innsbrook in Broad Meadows features 3-star accommodations with a fitness center and a shared lounge. The property is around 13 miles from Greater Richmond Convention Center, 13 miles from University Stadium and 13 miles from Virginia Commonwealth University School of the Arts. The property provides a shared kitchen and a 24-hour front desk for guests. All rooms at the hotel are equipped with a TV and a kitchen. All guest rooms at Homewood Suites by Hilton Richmond - West End / Innsbrook feature air conditioning and a desk. Guests at the accommodation will be able to enjoy activities in and around Broad Meadows, like cycling. Guests can use the business center or relax in the snack bar. Museum of Confederacy is 14 miles from Homewood Suites by Hilton Richmond - West End / Innsbrook, while Kings Dominion is 24 miles away. Richmond International Airport is 21 miles from the property.
Room Types
1 King Mobility Hearing Accessible Tub Suite Non-Smoking (refundable)
1 King 1 Bedroom Suite Non-Smoking (refundable)
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
Check in / Check out
Check in time:
3:00PM
Check out time:
12:00PM
Features and Amenities
- 24-Hour Front Desk
- 24-hour Security
- Access To Health Care Professionals
- Accessible Parking
- Air Conditioning
- All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
- BBQ Facilities
- Board Games/puzzles
- Breakfast Takeaway Containers
- Business Centre
- Cashless Payment Available
- Contactless Check-in/check-out
- Cycling
- Daily Housekeeping
- Designated Smoking Area
- Dry Cleaning
- Express Check-In/Check-Out
- Face Masks For Guests Available
- Facilities For Disabled Guests
- Family Rooms
- Fax/photocopying
- Fire Extinguishers
- First Aid Kit Available
- Fitness
- Fitness Centre
- Food Can Be Delivered To Guest Accommodation
- Free Parking
- Fruits
- Golf Course (within 3 Km)
- Guest Accommodation Is Disinfected Between Stays
- Guest Accommodation Sealed After Cleaning
- Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
- Hand Sanitizer In Guest Accommodation And Key Areas
- Heating
- Internet Services
- Invoice Provided
- Key Access
- Key Card Access
- Laundry
- Lift
- Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
- Luggage Storage
- Meeting/Banquet Facilities
- Non-smoking Rooms
- Non-smoking Throughout
- Outdoor Furniture
- Outdoor Pool
- Outdoor Pool (seasonal)
- Parking
- Parking On Site
- Physical Distancing In Dining Areas
- Physical Distancing Rules Followed
- Picnic Area
- Private Check-in/check-out
- Process In Place To Check Health Of Guests
- Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
- Security Alarm
- Shared Kitchen
- Shared Lounge/TV Area
- Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
- Smoke Alarms
- Snack Bar
- Staff Follow All Safety Protocols As Directed By Local Authorities
- Sun Loungers Or Beach Chairs
- Swimming Pool
- Thermometers For Guests Provided By Property
- Use Of Cleaning Chemicals That Are Effective Against Coronavirus
- Wheelchair Accessible
- Wine/champagne
Recent Reviews
Positives:
Property was close to various stores, room was clean and comfortable.
Review
Exceptional
Review
Superb
Positives:
The ladies at the front fest were really nice and helpful
Negatives:
The first room we received smelled like mold and the shower head was broken and falling off the wall. The mattress on the pull out couch was terrible. It had stains and was very uncomfortable
Review
It was ok.
Review
Exceptional
Positives:
Location
Digital access
Coffee availability (24hr)
Friendly staff
Free ice
Negatives:
Parking spots small
Laundry facilities were not working. (Spent time and money to do laundry)
Breakfast quality
Shower was leaking (needed repair)
Trash never emptied in room
Phone in bedroom didnt work
Review
Disappointing
Review
Good
Review
Superb
Positives:
The staff was nice
Negatives:
The room was not clean when we entered wobbly tiles in the bathroom. Stains on the sofa bed.
Review
It was ok for the...
Positives:
It was nice and clean. Staff was very pleasant.
Negatives:
Asked for pool towels and no one never brought them.
Review
Superb
Review
Pleasant
Review
Superb
Positives:
Breakfast staff was friendly
Negatives:
The first room we got smelled really musty and then they came in and sprayed our room and made it worse. We moved rooms and still a little musty smelling but might of been from the smell on the clothes.
Negatives:
The room was dirty. The vents and fan were full of dust. They toilet barely flushed.
Positives:
The staff and breakfast were great.
Negatives:
The elevator needs repairs both of them. The room door wasn’t secure but I could hear if anyone opened it. Carpet worn. Tub didn’t drain properly. Sleeper sofa mattress was stained with red. I was prepared with disposable sheets.
Review
Pleasant
Positives:
How nice the staff was at the initial check in.
Negatives:
The was a very loud and rather large dog scratching the door a couple of doors down from me. The dog kept barking all afternoon disturbing me from sleeping. Also, when utilizing the sofa bed, there was trash and other things found in the sofa which was also very disturbing and tells me that the rooms aren’t being cleaned properly and that’s not ok. The overall stay was truly disappointing and I won’t be returning. I did not pay 300.00 plus dollars for this and I have a video but it will not upload. I can send it another way if need be.
Review
Extremely dissatisfied!
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