Extended Stay America Suites - North Chesterfield - Arboretum

About This Property

This Extended Stay America - North Chesterfield - Arboretum is located in Richmond and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - North Chesterfield is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Chesterfield Town Center, the Stony Point Fashion Park and the Cinebistro.

Room Types

Studio Queen Non-Smoking (refundable)

Studio Queen Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 2
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$102.12

nightly

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, May 16th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. After Thursday, May 16th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after May 16, you will still be charged for the full amount.

Refund Policy

Cancellation is free any time before check-in time. If you don’t check in or cancel by then, no refund will be given by the property. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for double occupancy (i.e. 2 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$710.70 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Deluxe King Non-Smoking (refundable)

Deluxe King Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 3
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$119.21

nightly

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, May 16th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. After Thursday, May 16th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after May 16, you will still be charged for the full amount.

Refund Policy

Cancellation is free any time before check-in time. If you don’t check in or cancel by then, no refund will be given by the property. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for triple occupancy (i.e. 3 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$829.68 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Studio 2 Queens Non-Smoking (refundable)

Studio 2 Queens Non-Smoking - Free WIFI, Free Parking, Full Kitchen, Fridge, and Microwave.
Sleeps up to 4
Free cancellation
Pet fee USD 25 per pet, per day maximum USD 150 per stay.

$133.46

nightly

Select

Room Details

Policies

Cancellation Policy

Good news! Before Thursday, May 16th, 2024 at midnight local hotel time (in New York), you may cancel your reservation for a full refund. After Thursday, May 16th, 2024 at midnight local hotel time (in New York), you are not allowed to change or cancel your reservation. If you cancel your reservation after May 16, you will still be charged for the full amount.

Refund Policy

Cancellation is free any time before check-in time. If you don’t check in or cancel by then, no refund will be given by the property. Failure to arrive at your hotel or property will be treated as a No-Show and will incur a charge of 100% of the booking value (Hotel policy).

Photo Policy

The reservation holder must present a valid photo ID and credit card at check-in. The credit card is required for any additional hotel specific service fees or incidental charges or fees that may be charged by the hotel to the customer at checkout. These #START_PHOTO#charges#END_PHOTO# may be mandatory (e.g., resort fees) or optional (parking, phone calls or minibar charges) and are not included in the room rate.

Rate Description

Special Rate

Hotel Occupancy Policy

All rooms booked for quadruple occupancy (i.e. 4 adults). Accommodations for more than this are not guaranteed.

POLICY_PREPAY

$928.86 will be charged to your credit card.

Room Charge Disclosure

Your credit card is charged the total cost at time of purchase. Prices and room availability are not guaranteed until full payment is received.

Hotel Pet Policy

Pets are allowed on request. Charges may apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Check in / Check out

Check in time: 3:00PM

Check out time: 11:00AM

Features and Amenities

24-Hour Front Desk
Air Conditioning
All Plates, Cutlery, Glasses And Other Tableware Have Been Sanitized
Cashless Payment Available
Facilities For Disabled Guests
Family Rooms
First Aid Kit Available
Food Can Be Delivered To Guest Accommodation
Free Parking
Free WiFi
Guest Accommodation Is Disinfected Between Stays
Guests Have The Option To Cancel Any Cleaning Services For Their Accommodation During Their Stay
Hand Sanitizer In Guest Accommodation And Key Areas
Heating
Internet Services
Laundry
Lift
Linens, Towels And Laundry Washed In Accordance With Local Authority Guidelines
Non-smoking Rooms
Non-smoking Throughout
Parking
Parking On Site
Physical Distancing In Dining Areas
Physical Distancing Rules Followed
Picnic Area
Private Parking
Screens Or Physical Barriers Placed Between Staff And Guests In Appropriate Areas
Shared Stationery Such As Printed Menus, Magazines, Pens, And Paper Removed
Staff Follow All Safety Protocols As Directed By Local Authorities
Use Of Cleaning Chemicals That Are Effective Against Coronavirus
Vending Machine (Drinks)
Vending Machine (snacks)
WiFi
WiFi Available In All Areas

Recent Reviews

Verified Hotel Guest Family with Young Children March 21, 2024

Positives: very clean place to saty with family and our sweet puppy. we were warm welcome by the staff and provided with bottles of water and goodies. i will definitely recommend this place to friends and family who is traveling to Richmond Virginia. good restaurant

Shannon family with young children March 21, 2024

Positives: Nothing. Do not stay here!!!!!

Negatives: Property smelled, was filthy, and we did not feel safe. We checked out after being there for less than an hour.

Review

Awful. Will never stay here...

Corleeshia review category business travellers March 17, 2024

Review

Disappointing

Jackie young couple March 12, 2024

Positives: Room was ready when we arrived. Good location to where we needed to be.

Negatives: The hallway floors were very dirty with broken clothes hangers, trash from food wrappers. Dirty towles were left in hallway right across from our room that had pee on them, yes you smelled it! The whole place smells of pot, if thats your thing you would like it, morning, noon and night. Bed sheets and towles had stains on them. I could go on but think this is enough.

Review

Stay at own risk

Edwards family with young children March 10, 2024

Review

Good

Extended Stay America Suites - North Chesterfield - Arboretum

Book Now from $102/night

About This Property

Room Types

Studio Queen Non-Smoking (refundable)

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Hotel Occupancy Policy

POLICY_PREPAY

Room Charge Disclosure

Hotel Pet Policy

Important Information

Deluxe King Non-Smoking (refundable)

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Hotel Occupancy Policy

POLICY_PREPAY

Room Charge Disclosure

Hotel Pet Policy

Important Information

Studio 2 Queens Non-Smoking (refundable)

Policies

Cancellation Policy

Refund Policy

Photo Policy

Rate Description

Hotel Occupancy Policy

POLICY_PREPAY

Room Charge Disclosure

Hotel Pet Policy

Important Information

Check in / Check out

Features and Amenities

Recent Reviews

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